Executive Director, Digital Experience Research

A leading financial services firm is seeking an Experience Research Executive Director to drive innovation in user experience. In this role, you will lead a skilled team to conduct impactful research that enhances customer interactions with emerging technologies. The ideal candidate will have over 7 years of experience in research and user experience design, demonstrating leadership and expertise in both qualitative and quantitative methods. You will collaborate with cross-functional teams to create user-centered solutions, ensuring customer satisfaction and engagement. #J-18808-Ljbffr