Service Sales Advisor
Adams Chevrolet Inc, Havre De Grace, MD, United States
As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well‑versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
If you are looking for an opportunity to work for a fast growing, family owned dealership, Adams Chevrolet is for you! Adams Chevrolet is always looking for qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.
At Adams Chevrolet, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. We believe our employees are our greatest asset and treat all employees with respect and appreciation for their contributions. We provide ongoing training and reward outstanding effort through bonus and commission programs.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
Responsibilities
Oversee flow of Drive Lane and ensure customers receive prompt, courteous, and effective service.
Take ownership of the customer’s experience by carrying out additional assignments that allow the dealership to leave a positive impression.
Provide concierge support for all owner inquiries, whether by phone or in person, to ensure the customer is not mishandled.
Ensure that the daily inventory of technicians’ time is consistently sold to service customers.
Distribute work between technicians efficiently.
Qualifications
Organized and friendly personality.
Demonstrated ability to manage others.
Time management skills.
Excellent communication skills with customers.
Professional, well‑groomed personal appearance.
Clean driving record.
Willing to submit to a pre‑employment background check and drug screen.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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If you are looking for an opportunity to work for a fast growing, family owned dealership, Adams Chevrolet is for you! Adams Chevrolet is always looking for qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.
At Adams Chevrolet, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. We believe our employees are our greatest asset and treat all employees with respect and appreciation for their contributions. We provide ongoing training and reward outstanding effort through bonus and commission programs.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
Responsibilities
Oversee flow of Drive Lane and ensure customers receive prompt, courteous, and effective service.
Take ownership of the customer’s experience by carrying out additional assignments that allow the dealership to leave a positive impression.
Provide concierge support for all owner inquiries, whether by phone or in person, to ensure the customer is not mishandled.
Ensure that the daily inventory of technicians’ time is consistently sold to service customers.
Distribute work between technicians efficiently.
Qualifications
Organized and friendly personality.
Demonstrated ability to manage others.
Time management skills.
Excellent communication skills with customers.
Professional, well‑groomed personal appearance.
Clean driving record.
Willing to submit to a pre‑employment background check and drug screen.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr