Retail Sales Specialist - Appliances

As a Retail Sales Specialist in our appliances department, you’ll engage with customers to learn their needs, provide excellent service, perform product demos and make helpful recommendations. We’ll provide the training you need to become an expert on kitchen and laundry appliances, including specifications, features and benefits.

What You’ll Do

Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals

Stay informed about the latest technology trends and products through continuous learning and professional development

Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience

Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively

Maintain department merchandising and readiness to serve customers

Train other sales floor personnel on how to be successful in the department

Basic Qualifications

1 year of experience building complex solutions in sales, customer service or related fields

Preferred Qualifications

1 year of experience selling in premium products, luxury brands and/or custom design environments

1 year of experience in customer relationship management (CRM)

Benefits

Competitive pay

Generous employee discount

Physical and mental well-being support

Best Buy is an equal opportunity employer.

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