Retail Sales Associate - 2431
FirstCash, Midland, TX, United States
$14.00 to $17.00 per hour.
We offer an easily achievable commission structure that pays you for every transaction you process. Retail sales associates can earn up to 8% on transactions, which could average an additional $2.90 per hour on top of your hourly rate.
Perks & Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
Vacation: Employees are granted one week of paid vacation after completing six months of active full‑time service. Eligible employees receive an additional week after completing one year and two weeks on each subsequent anniversary. A total of 120 hours after five years.
Sick/Personal: After six months, employees receive 8 hours to be used before the first anniversary, then 16 hours each anniversary thereafter (years 2–5). 24 hours after five years.
Employee discounts are available to all employees on the first day of active employment.
Tuition reimbursement through FirstCash Education (up to $2,000 per year) for full‑time employees who meet program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401k program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The role involves working with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.
The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, plus employees earn commission based on productivity. Compensation is based on location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates the legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer outside the building or retrieve products stored in external storage areas.
Minimum age: 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficiency with basic math calculations.
Cash handling experience preferred.
Should be able to work in multiple locations as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.
Additional Information Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below any applicable local minimum wage requirements.
Application & Communication Submission of your application confirms your opt‑in desire to receive additional phone, text, and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe within the email at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.
Equal Employment Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer.
It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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We offer an easily achievable commission structure that pays you for every transaction you process. Retail sales associates can earn up to 8% on transactions, which could average an additional $2.90 per hour on top of your hourly rate.
Perks & Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
Vacation: Employees are granted one week of paid vacation after completing six months of active full‑time service. Eligible employees receive an additional week after completing one year and two weeks on each subsequent anniversary. A total of 120 hours after five years.
Sick/Personal: After six months, employees receive 8 hours to be used before the first anniversary, then 16 hours each anniversary thereafter (years 2–5). 24 hours after five years.
Employee discounts are available to all employees on the first day of active employment.
Tuition reimbursement through FirstCash Education (up to $2,000 per year) for full‑time employees who meet program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401k program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The role involves working with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.
The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, plus employees earn commission based on productivity. Compensation is based on location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates the legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer outside the building or retrieve products stored in external storage areas.
Minimum age: 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficiency with basic math calculations.
Cash handling experience preferred.
Should be able to work in multiple locations as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.
Additional Information Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below any applicable local minimum wage requirements.
Application & Communication Submission of your application confirms your opt‑in desire to receive additional phone, text, and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe within the email at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.
Equal Employment Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer.
It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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