Retail Service Representative
Galls, Washington, District of Columbia, United States
BRANCH SERVICE REPRESENTATIVE - FULL TIME
Galls is looking for a Retail Field Service Associate - Full Time (Washington, DC)
Galls proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service. With a national footprint of more than 160 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety. Over one million Law Enforcement, Firefighting, Emergency Medical, Federal, Military, Corrections, Security, Postal, Public Transportation, and other essential workers each year trust Galls as their service provider.
Galls, LLC offers many benefits to include:
Excellent medical/dental and vision coverage- Eligible 1st day of the month after start date
401(k) retirement plan with company contribution (because you will retire someday)
Flexible benefits-choose what you like, ignore the rest
Generous employee discount
Vacation and Personal Time
Paid Holidays
Tuition reimbursement
Day Shifts Only
Daily Pay- Receive up to 50% of wages for hours worked DAILY!!!
As a Retail Field Service Rep at Galls, you will be responsible for all service-related items within an assigned territory. Service-related activities for all size customers within the territory will include but are not limited to fittings events for ballistic vests, uniforms, other products along with delivering completed uniforms to agencies with delivery requirements. When you are not working in the field, you will be assisting with retail operations in the branch (store) location.
WHAT YOU WILL DO
Work closely with Branch Manager, Outside Sales Executives, Inside Sales Account Representatives, and other Galls teams in assigned territory to schedule on-site fittings or other customer related activities
Work within the store (branch) when not performing retail field tasks
Stock vehicle with necessary equipment on a weekly or periodic basis
Ensure the highest level of customer satisfaction
Ability to travel extensively for customer appointments, including some overnight travel
Works with manufacturer's representatives from vendor community
May work with and provide information to Galls branch locations in territory to enable strong customer service
Maintains active involvement with customers to ensure satisfaction
BSR's will eventually pick up some Sales capacity in the future state of the role
Assist customers in Branch when not performing Branch Service Rep responsibilities
Other duties as assigned to meet business needs
WHAT YOU WILL BRING
General knowledge of Galls business and product categories preferred
Ability to work independently and manage territory - strong time-management and drive required
Excellent communication and interpersonal skills
Attention to detail; must be able to multi-task
Commitment to delivering exceptional customer service
Proficient in internet and Microsoft Windows, Word, Excel
EOE/Disability/Veterans #J-18808-Ljbffr
Galls proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service. With a national footprint of more than 160 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety. Over one million Law Enforcement, Firefighting, Emergency Medical, Federal, Military, Corrections, Security, Postal, Public Transportation, and other essential workers each year trust Galls as their service provider.
Galls, LLC offers many benefits to include:
Excellent medical/dental and vision coverage- Eligible 1st day of the month after start date
401(k) retirement plan with company contribution (because you will retire someday)
Flexible benefits-choose what you like, ignore the rest
Generous employee discount
Vacation and Personal Time
Paid Holidays
Tuition reimbursement
Day Shifts Only
Daily Pay- Receive up to 50% of wages for hours worked DAILY!!!
As a Retail Field Service Rep at Galls, you will be responsible for all service-related items within an assigned territory. Service-related activities for all size customers within the territory will include but are not limited to fittings events for ballistic vests, uniforms, other products along with delivering completed uniforms to agencies with delivery requirements. When you are not working in the field, you will be assisting with retail operations in the branch (store) location.
WHAT YOU WILL DO
Work closely with Branch Manager, Outside Sales Executives, Inside Sales Account Representatives, and other Galls teams in assigned territory to schedule on-site fittings or other customer related activities
Work within the store (branch) when not performing retail field tasks
Stock vehicle with necessary equipment on a weekly or periodic basis
Ensure the highest level of customer satisfaction
Ability to travel extensively for customer appointments, including some overnight travel
Works with manufacturer's representatives from vendor community
May work with and provide information to Galls branch locations in territory to enable strong customer service
Maintains active involvement with customers to ensure satisfaction
BSR's will eventually pick up some Sales capacity in the future state of the role
Assist customers in Branch when not performing Branch Service Rep responsibilities
Other duties as assigned to meet business needs
WHAT YOU WILL BRING
General knowledge of Galls business and product categories preferred
Ability to work independently and manage territory - strong time-management and drive required
Excellent communication and interpersonal skills
Attention to detail; must be able to multi-task
Commitment to delivering exceptional customer service
Proficient in internet and Microsoft Windows, Word, Excel
EOE/Disability/Veterans #J-18808-Ljbffr