Refinery Account Representative (Downstream Chemicals) - Sunray, TX
Baker Hughes Holdings LLC, Austin, TX, United States
Are you passionate about building relationships and delivering value to ensure customer success?
Do you enjoy troubleshooting technical issues and developing solutions to meet customers' needs?
Join our Downstream Chemicals Team
Our Downstream Chemicals Team utilizes technology consisting of specialty chemicals, equipment, digital tools, and over 100 years of industry knowledge to deliver value to our customers.
The Baker Hughes Downstream Chemicals Team leverages our expertise to provide best-in-class technology and support to optimize process, finished fuels, and water treatment applications within the refineries where we operate.
Partner with the best
As a Refinery Account Representative, you will provide a vital service by implementing, monitoring, troubleshooting, and evaluating chemical treatment programs. You will be a crucial team member supporting a large key customer account, responsible for ensuring they have the services and products required to operate safely and efficiently.
Responsibilities
Safely managing day-to-day operations of refinery process, finished fuels, and water treatment programs to ensure performance and value delivery for our customers Developing trusted relationships with customers and cross-functional teams to promote collaboration Applying account management fundamentals to understand customer needs, requirements, and potential sales opportunities while supporting the account P&L Identifying and coordinating numerous projects of varying complexity to bring value to our customers Routine monitoring and reporting of performance of existing treatment programs Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers Collecting and interpreting data for troubleshooting, service reports, meetings, reviews, and presentations delivered to customers Providing field support, laboratory analysis, and technical guidance for our customers on issues, projects, turn-arounds, shut-downs, and daily operations Managing chemical inventories and deliveries at the customer location Qualifications
Associate's degree or higher in a technical field preferred, but not required, or demonstrated relevant field experience Experience in refining, petrochemical, or industrial settings supporting chemical treatment programs Strong understanding of industrial chemical treatment technology and sales process Strong mechanical aptitude and troubleshooting skills Previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation A comprehensive understanding of customer requirements and refinery market conditions Ability to present complex technical content to various levels of internal and external organizations, in a clear and concise manner Proficiency in Microsoft Office Programs (Excel, PowerPoint, Word, Outlook) Ability to drive a company vehicle as required to perform job duties (motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) Residing within a commutable distance to Sunray, TX (1 hour or less) Fuel your passion
To be successful in this role, will require: Working in a way that works for you
We recognize that everyone is different, and that the way people want to work and deliver at their best is different for each of us, too. In this role, we can offer the following flexible working patterns: Typical hours will be Monday - Friday, 7 am - 4 pm (must be willing and able to support the business after hours as required) Benefits
Competitive sales bonus program Company-provided vehicle or vehicle allowance Competitive 401(k) program Company Stock Purchase Program Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Education Assistance Generous Parental Leave Mental Health resources, Virtual Therapy Programs Dependent and Partners Care Pet Insurance Additional elected or voluntary benefits Additional information can be found at https://www.bakerhughesbenefits.com/guide You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. The Baker Hughes internal title for this role is: Services Professional - Field Svc Ops About Us
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet. Let's come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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Safely managing day-to-day operations of refinery process, finished fuels, and water treatment programs to ensure performance and value delivery for our customers Developing trusted relationships with customers and cross-functional teams to promote collaboration Applying account management fundamentals to understand customer needs, requirements, and potential sales opportunities while supporting the account P&L Identifying and coordinating numerous projects of varying complexity to bring value to our customers Routine monitoring and reporting of performance of existing treatment programs Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers Collecting and interpreting data for troubleshooting, service reports, meetings, reviews, and presentations delivered to customers Providing field support, laboratory analysis, and technical guidance for our customers on issues, projects, turn-arounds, shut-downs, and daily operations Managing chemical inventories and deliveries at the customer location Qualifications
Associate's degree or higher in a technical field preferred, but not required, or demonstrated relevant field experience Experience in refining, petrochemical, or industrial settings supporting chemical treatment programs Strong understanding of industrial chemical treatment technology and sales process Strong mechanical aptitude and troubleshooting skills Previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation A comprehensive understanding of customer requirements and refinery market conditions Ability to present complex technical content to various levels of internal and external organizations, in a clear and concise manner Proficiency in Microsoft Office Programs (Excel, PowerPoint, Word, Outlook) Ability to drive a company vehicle as required to perform job duties (motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) Residing within a commutable distance to Sunray, TX (1 hour or less) Fuel your passion
To be successful in this role, will require: Working in a way that works for you
We recognize that everyone is different, and that the way people want to work and deliver at their best is different for each of us, too. In this role, we can offer the following flexible working patterns: Typical hours will be Monday - Friday, 7 am - 4 pm (must be willing and able to support the business after hours as required) Benefits
Competitive sales bonus program Company-provided vehicle or vehicle allowance Competitive 401(k) program Company Stock Purchase Program Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Education Assistance Generous Parental Leave Mental Health resources, Virtual Therapy Programs Dependent and Partners Care Pet Insurance Additional elected or voluntary benefits Additional information can be found at https://www.bakerhughesbenefits.com/guide You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. The Baker Hughes internal title for this role is: Services Professional - Field Svc Ops About Us
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet. Let's come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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