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PT Retail Key Holder (w/a Sense of Humor) Denver International Airport

Shinesty, Denver, CO, United States


At Shinesty, our mission is to force the world to take itself less seriously. We make people laugh first and sell second. Our mothers don't always approve of what we do, but the millions of people we've entertained over the years do.

We are one of the fastest growing DTC brands in the country.

And for the first time ever, we're launching an in‑person retail experience. Our second location will be in Denver International Airport.

Responsibilities

Bring the Party to the People: While your home base is DIA, you'll occasionally hit the road to represent Shinesty at local retail events, festivals, and pop‑up booths. You'll be the face of the brand in the wild, bringing our signature energy to crowds across the region

Engage customers with a smile and a positive attitude

Provide technical product education by articulating the value and benefits of the material/product including key feature details and care instructions

Engage in suggestive selling and gentle upsell techniques as well as active listening when working alongside customers

Assess the customer needs to provide customized, effective purchase, return and exchange support

Consistently "Pleasure the Customer." This is a Shinesty core value— for customers, keep it simple and always make it right to the best of our ability

Replenish the sales floor as needed and refill inventory. Communicate inventory needs to management accordingly

Maintain a clean store. This includes opening, midday, and closing responsibilities to stay in alignment with brand visual standards

Job Requirements

Be a joyful person! You don't have to be a comedian, but our brand is fun and we need our retail team to represent that

Event-Ready: Willingness to work a flexible, as‑needed schedule for off‑site events and festivals in addition to your regular DIA shifts

Enjoy talking to and connecting with customers. Swap names, learn a fun fact, and personalize their experience

An affinity for the Shinesty brand and products

Proven record of sales success and a general understanding of sales dashboards/store goals

Flexibility and willingness to work night and weekend shifts

Enthusiasm for telling customers about the world's greatest underwear

Innovative in problem‑solving and always looking for new ways to improve the customer experience

Eligibility for all Shinesty Retail Team Members

Positive attitude towards both customers and coworkers

Ability to stand or move around for extended periods of time

Reach, carry, bend, and lift up to 30 lbs

Reliable Transportation: You must have a way to get yourself to DIA and various local event locations (teleportation is also acceptable if you've mastered it)

Nice to Haves

Experience selling underwear or socks

Apparel or accessory sales/buying experience

1-2 years of Customer Service experience

Experience with Shopify POS platform

Benefits Compensation and Benefits

$20/hr base + Opportunity for Commission!

Paid hourly and on bi‑weekly pay period

Free underwear! We'll start your collection with some of our favorite prints and styles.

Medical, dental, and vision insurance available for full time employees

Generous employee discount for duration of active employment at Shinesty

Large opportunity for growth and development

Work with smart, driven, sometimes funny people

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