Marketing Administrative Assistant & Membership Ambassador
Edinger Medical Group, Fountain Valley, CA, United States
The Marketing Administrative Assistant and Membership Ambassador will handle a variety of marketing and administrative tasks to support the company’s operations. This full-time, on-site role based primarily in Fountain Valley, CA, includes responsibilities such as maintaining membership databases, assisting with marketing campaigns, coordinating events, communicating with members, and supporting day-to-day administrative needs. The role requires a proactive individual with a passion for organization, communication, and customer service.
Responsibilities
Provide general administrative support to physicians, management, and staff.
Manage calendars, meetings, and scheduling for leadership or special projects.
Prepare documents, reports, and presentations as needed.
Maintain organized filing systems for marketing materials, contracts, and administrative documents.
Assist with office operations such as ordering supplies and coordinating vendor services.
Support patient communication initiatives including newsletters, announcements, and follow-up communications.
Monitor online reviews and assist with reputation management initiatives.
Coordinate community outreach activities, events, and educational seminars.
Coordinate social media posts, website updates, and email marketing communications.
Assist with obtaining patient testimonials and success stories.
Support and implement employee engagement initiatives, activities, and events.
Assist with tracking marketing metrics and reporting on campaign performance.
Help create marketing materials including brochures, flyers, newsletters, and digital content.
Serve as the first point of contact for prospective members interested in concierge primary care.
Follow up with prospective members and maintain a warm, professional communication cadence.
Educate individuals on the benefits, services, and structure of the concierge medicine membership model and answer questions (phone, virtual or in-person).
Guide prospective members through the enrollment process.
Develop trusted relationships with members and ensure they feel welcomed, valued, and supported.
Maintain accurate records of member inquiries, communications, and enrollment activity.
Participate in community outreach, networking opportunities, and informational events to introduce concierge medicine to potential members and build business partnerships.
Assist with member events, wellness seminars, and program engagement initiatives.
Represent the practice in a professional, polished manner consistent with a luxury healthcare brand.
Qualifications
High School Diploma (or equivalent)
Minimum of 1–3 years of experience in marketing, administrative support, healthcare, and/or customer service.
Excellent written and verbal communication skills.
Strong organizational and multitasking abilities.
Ability to maintain confidentiality and professionalism in a healthcare environment.
Proficiency in Microsoft Office and social media platforms is required.
Experience with EMR systems, email marketing platforms, and/or website management is a plus.
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Responsibilities
Provide general administrative support to physicians, management, and staff.
Manage calendars, meetings, and scheduling for leadership or special projects.
Prepare documents, reports, and presentations as needed.
Maintain organized filing systems for marketing materials, contracts, and administrative documents.
Assist with office operations such as ordering supplies and coordinating vendor services.
Support patient communication initiatives including newsletters, announcements, and follow-up communications.
Monitor online reviews and assist with reputation management initiatives.
Coordinate community outreach activities, events, and educational seminars.
Coordinate social media posts, website updates, and email marketing communications.
Assist with obtaining patient testimonials and success stories.
Support and implement employee engagement initiatives, activities, and events.
Assist with tracking marketing metrics and reporting on campaign performance.
Help create marketing materials including brochures, flyers, newsletters, and digital content.
Serve as the first point of contact for prospective members interested in concierge primary care.
Follow up with prospective members and maintain a warm, professional communication cadence.
Educate individuals on the benefits, services, and structure of the concierge medicine membership model and answer questions (phone, virtual or in-person).
Guide prospective members through the enrollment process.
Develop trusted relationships with members and ensure they feel welcomed, valued, and supported.
Maintain accurate records of member inquiries, communications, and enrollment activity.
Participate in community outreach, networking opportunities, and informational events to introduce concierge medicine to potential members and build business partnerships.
Assist with member events, wellness seminars, and program engagement initiatives.
Represent the practice in a professional, polished manner consistent with a luxury healthcare brand.
Qualifications
High School Diploma (or equivalent)
Minimum of 1–3 years of experience in marketing, administrative support, healthcare, and/or customer service.
Excellent written and verbal communication skills.
Strong organizational and multitasking abilities.
Ability to maintain confidentiality and professionalism in a healthcare environment.
Proficiency in Microsoft Office and social media platforms is required.
Experience with EMR systems, email marketing platforms, and/or website management is a plus.
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