Sales & Design Associate
Plumbing Solutions LLC, Irmo, SC, United States
Inside Sales & Design Associate – Decorative Plumbing, Lighting & Hardware
Location:
Irmo, South Carolina
About The Opportunity Join a thriving, privately owned showroom that's redefining the decorative plumbing, lighting, and hardware experience in Columbia, SC. We're experiencing exciting growth and looking for a sales professional who's passionate about high‑end home design and exceptional customer service. This is a ground‑floor opportunity where you'll have the independence to build client relationships while enjoying the support and resources of an established, customer‑focused company.
What You'll Do Guide Customer Decisions
Help homeowners, designers, and contractors navigate our curated selection of plumbing fixtures, appliances, lighting, and hardware. Your product knowledge and consultative approach will turn browsers into buyers.
Build Lasting Relationships
Develop trust with clients by understanding their vision and delivering tailored solutions. Your ability to listen and advise will generate repeat business and referrals.
Manage the Sales Process
Handle quotes, invoicing, and order coordination with precision. You'll own each transaction from start to finish, ensuring a seamless customer experience.
Drive Results
Meet and exceed sales targets through proactive outreach, effective upselling, and strategic relationship building. Your success directly impacts your earning potential.
Stay Current
Keep pace with design trends and product innovations. Collaborate with suppliers and attend industry training to maintain your expertise.
What We're Looking For Experience & Skills
Background in sales, preferably in home improvement, interior design, or related luxury retail
Strong product knowledge or the ability to quickly master technical details about plumbing, lighting, appliances, and hardware
Excellent communication skills with designers, contractors, and homeowners
Detail‑oriented with strong organizational abilities
Self‑motivated with a proactive approach to customer engagement
Your Strengths
You're a natural problem‑solver who handles challenges with grace and creativity
You balance confidence with collaboration, working well with team members and industry partners
You take pride in accuracy and follow‑through
You're genuinely interested in high‑end home design and helping clients bring their vision to life
Compensation & Benefits
Competitive base salary plus quarterly bonuses and performance incentives
Comprehensive medical, dental, and vision insurance (employer‑sponsored)
Generous PTO
Commission potential that rewards your success
Growth & Development
Ground‑floor opportunity in an expanding company with plans for multiple showrooms
Access to brand‑sponsored training and industry events
Career advancement opportunities as we grow
Culture & Environment
Flexible, family‑friendly workplace with a high‑trust culture
Work with beautiful, high‑end products daily
Supportive team environment backed by a visionary owner
Loyal customer base that values expertise and quality
Ready to Apply? If you're excited about combining your sales talent with a passion for luxury home design, we'd love to hear from you. Apply now to explore this opportunity and take the next step in your career.
Requirements Experience & Technical Skills
Proven experience in inside sales, retail sales, or customer‑facing roles; experience in decorative plumbing, lighting, appliances, hardware, interior design, or luxury home retail is strongly preferred
Ability to quickly learn and retain detailed product knowledge across multiple categories (fixtures, lighting, hardware, appliances)
Strong understanding of design aesthetics, style coordination, and how products fit into broader home design concepts
Comfortable reading and interpreting spec sheets, pricing sheets, vendor catalogs, and basic project plans
Skilled in managing the full sales cycle: quoting, invoicing, special orders, coordinating deliveries, and resolving order discrepancies
Proficiency with CRM systems, point‑of‑sale systems, and basic computer applications (Outlook, Excel, vendor portals, etc.)
Communication & Customer Service Abilities
Excellent verbal and written communication skills, with the ability to speak confidently with homeowners, designers, contractors, and tradespeople
Strong consultative selling skills — able to assess customer needs, present tailored solutions, and guide decision‑making
Ability to explain technical product features in a clear, helpful, and engaging way
Professional and polished demeanor, representing the showroom with warmth, expertise, and product enthusiasm
Sales & Relationship‑Building Strengths
Proven ability to meet or exceed sales goals through proactive engagement, follow‑up, and relationship development
Comfortable reaching out to past clients, designers, and builders to generate repeat business and referrals
Strong negotiation and upselling skills, balanced with client trust and transparency
Accountable and organized, taking ownership of each sale from initial consultation through delivery
Personal Attributes
Passion for home design, luxury products, and helping clients bring creative visions to life
Highly detail‑oriented with strong follow‑through and impeccable accuracy when handling quotes and orders
Self‑driven, independent worker who thrives in a flexible, high‑trust environment
Positive, solution‑oriented mindset — able to manage challenges with professionalism and creativity
Team‑oriented attitude with a willingness to collaborate and support showroom colleagues
Additional Requirements
Ability to occasionally lift or move product samples (typically 10–30 lbs.)
Availability to work standard showroom hours, including occasional industry events or vendor trainings
Valid driver’s license for potential local visits to design partners or job sites (if required)
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Irmo, South Carolina
About The Opportunity Join a thriving, privately owned showroom that's redefining the decorative plumbing, lighting, and hardware experience in Columbia, SC. We're experiencing exciting growth and looking for a sales professional who's passionate about high‑end home design and exceptional customer service. This is a ground‑floor opportunity where you'll have the independence to build client relationships while enjoying the support and resources of an established, customer‑focused company.
What You'll Do Guide Customer Decisions
Help homeowners, designers, and contractors navigate our curated selection of plumbing fixtures, appliances, lighting, and hardware. Your product knowledge and consultative approach will turn browsers into buyers.
Build Lasting Relationships
Develop trust with clients by understanding their vision and delivering tailored solutions. Your ability to listen and advise will generate repeat business and referrals.
Manage the Sales Process
Handle quotes, invoicing, and order coordination with precision. You'll own each transaction from start to finish, ensuring a seamless customer experience.
Drive Results
Meet and exceed sales targets through proactive outreach, effective upselling, and strategic relationship building. Your success directly impacts your earning potential.
Stay Current
Keep pace with design trends and product innovations. Collaborate with suppliers and attend industry training to maintain your expertise.
What We're Looking For Experience & Skills
Background in sales, preferably in home improvement, interior design, or related luxury retail
Strong product knowledge or the ability to quickly master technical details about plumbing, lighting, appliances, and hardware
Excellent communication skills with designers, contractors, and homeowners
Detail‑oriented with strong organizational abilities
Self‑motivated with a proactive approach to customer engagement
Your Strengths
You're a natural problem‑solver who handles challenges with grace and creativity
You balance confidence with collaboration, working well with team members and industry partners
You take pride in accuracy and follow‑through
You're genuinely interested in high‑end home design and helping clients bring their vision to life
Compensation & Benefits
Competitive base salary plus quarterly bonuses and performance incentives
Comprehensive medical, dental, and vision insurance (employer‑sponsored)
Generous PTO
Commission potential that rewards your success
Growth & Development
Ground‑floor opportunity in an expanding company with plans for multiple showrooms
Access to brand‑sponsored training and industry events
Career advancement opportunities as we grow
Culture & Environment
Flexible, family‑friendly workplace with a high‑trust culture
Work with beautiful, high‑end products daily
Supportive team environment backed by a visionary owner
Loyal customer base that values expertise and quality
Ready to Apply? If you're excited about combining your sales talent with a passion for luxury home design, we'd love to hear from you. Apply now to explore this opportunity and take the next step in your career.
Requirements Experience & Technical Skills
Proven experience in inside sales, retail sales, or customer‑facing roles; experience in decorative plumbing, lighting, appliances, hardware, interior design, or luxury home retail is strongly preferred
Ability to quickly learn and retain detailed product knowledge across multiple categories (fixtures, lighting, hardware, appliances)
Strong understanding of design aesthetics, style coordination, and how products fit into broader home design concepts
Comfortable reading and interpreting spec sheets, pricing sheets, vendor catalogs, and basic project plans
Skilled in managing the full sales cycle: quoting, invoicing, special orders, coordinating deliveries, and resolving order discrepancies
Proficiency with CRM systems, point‑of‑sale systems, and basic computer applications (Outlook, Excel, vendor portals, etc.)
Communication & Customer Service Abilities
Excellent verbal and written communication skills, with the ability to speak confidently with homeowners, designers, contractors, and tradespeople
Strong consultative selling skills — able to assess customer needs, present tailored solutions, and guide decision‑making
Ability to explain technical product features in a clear, helpful, and engaging way
Professional and polished demeanor, representing the showroom with warmth, expertise, and product enthusiasm
Sales & Relationship‑Building Strengths
Proven ability to meet or exceed sales goals through proactive engagement, follow‑up, and relationship development
Comfortable reaching out to past clients, designers, and builders to generate repeat business and referrals
Strong negotiation and upselling skills, balanced with client trust and transparency
Accountable and organized, taking ownership of each sale from initial consultation through delivery
Personal Attributes
Passion for home design, luxury products, and helping clients bring creative visions to life
Highly detail‑oriented with strong follow‑through and impeccable accuracy when handling quotes and orders
Self‑driven, independent worker who thrives in a flexible, high‑trust environment
Positive, solution‑oriented mindset — able to manage challenges with professionalism and creativity
Team‑oriented attitude with a willingness to collaborate and support showroom colleagues
Additional Requirements
Ability to occasionally lift or move product samples (typically 10–30 lbs.)
Availability to work standard showroom hours, including occasional industry events or vendor trainings
Valid driver’s license for potential local visits to design partners or job sites (if required)
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