Retail Sales Associate - Full Time
Boll & Branch, Short Hills, NJ, United States
Full‑Time Brand Ambassador
Boll and Branch is looking for a Full‑Time Brand Ambassador (sales associate & keyholder) to join our growing retail team. The role is responsible for generating sales by converting existing traffic and fostering repeat business through clienteling. The ideal candidate will have exceptional verbal communication, time management, and problem‑solving skills, and will maintain the highest visual presentation and housekeeping standards. This position is located in The Mall at Short Hills in Short Hills, NJ.
Responsibilities
Achieve and exceed individual sales goals.
Create an inclusive customer experience, develop loyalty, and cultivate repeat business.
Be an expert in all Boll & Branch products.
Create elevated experiences for clients through in‑store, in‑home, and virtual design consultation programs.
Assist clients in designing their space based on sleeping habits and style preferences.
Maintain store presentation and ensure the selling environment is customer‑ready at all times.
Open and close the store as Key Holder, count registers, and operate the alarm system.
Perform daily paperwork reconciliation and other operational tasks.
Protect store assets and inventory.
Act as an ambassador for company values and operate with integrity at all times.
Follow standard operating procedures and drive results by contributing to store operations.
Perform in‑home installations for clients while making additional recommendations to drive store sales.
Maintain cleanliness throughout the store, including dusting, vacuuming, steaming, and keeping shared areas such as the bathroom well‑stocked.
Work up to 40 hours a week.
Perform any additional functions, duties, or projects as assigned.
Qualifications
Minimum one year in a retail sales role (or comparable industry). Equivalent experience and transferable skills are considered.
Knowledge of basic retail math and cash management techniques.
Effective verbal and written communication skills.
A positive attitude and the ability to engage customers effectively.
Proficiency with standard office and retail equipment (phones, POS, alarm systems, etc.).
Intermediate knowledge of G‑Suite (Google Drive/Docs) and Microsoft Word/Excel.
Must be able to stand for long periods, reach overhead, lift up to 50 lbs., and climb a ladder or step stool, with or without reasonable accommodation.
Bilingual and able to read, write, and speak Spanish is a plus but not required.
The above is a comprehensive but not exhaustive description of requirements and expectations that may evolve over time based on business needs. Candidates must be able to complete all physical requirements of the job with or without reasonable accommodation.
The hourly base salary range for this role is $20–$26. New hires are typically placed between the minimum and midpoint of the salary range posted, depending on qualifications, internal equity, and the budgeted amount for the role. Salary ranges reflect our commitment to paying competitively within our industry and market; individual pay rates consider qualifications, experience, skillset, scope of the role, and internal benchmarking.
What We Offer
Medical, Dental, Vision, and Life/AD&D insurance
Commuter Benefits, HSA/FSA, STD/LTD, and Employee Assistance Program
Family‑Planning Services, Gender‑affirming healthcare, and Health Advocacy Program
Fitness Reimbursement Program, 401(k), Paid Time Off, and an Employee Discount
About Boll & Branch At Boll & Branch, we don’t make bedding like everyone else. We make it better.
In 2014, our founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality over thread count. By investing exclusively in 100% organic raw materials from the start, we became the first bedding company ever to be Fair Trade Certified. Today, we keep five commitments at the heart of everything we do. We are:
Cultivators of the Highest Quality Threads
Pioneers in 100% Organic Cotton
Free from Toxins at Every Step
100% Traceable from Farm to Finish
Committed to Fair and Ethical Treatment for All
Boll & Branch has over 150 employees and is headquartered in Summit, NJ, with a second office in New York, NY, and a dedicated Photo Studio in New Providence, NJ. In 2019, to propel our growth, we raised $100M from L Catterton, a leading consumer goods private equity fund. We are also progressively expanding our retail and wholesale footprint. While the heart of our business lies in the direct‑to‑consumer online model, we also operate several retail stores around the country and have partnerships with Bloomingdale’s and Nordstrom.
Boll & Branch LLC is an equal opportunity employer.
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Responsibilities
Achieve and exceed individual sales goals.
Create an inclusive customer experience, develop loyalty, and cultivate repeat business.
Be an expert in all Boll & Branch products.
Create elevated experiences for clients through in‑store, in‑home, and virtual design consultation programs.
Assist clients in designing their space based on sleeping habits and style preferences.
Maintain store presentation and ensure the selling environment is customer‑ready at all times.
Open and close the store as Key Holder, count registers, and operate the alarm system.
Perform daily paperwork reconciliation and other operational tasks.
Protect store assets and inventory.
Act as an ambassador for company values and operate with integrity at all times.
Follow standard operating procedures and drive results by contributing to store operations.
Perform in‑home installations for clients while making additional recommendations to drive store sales.
Maintain cleanliness throughout the store, including dusting, vacuuming, steaming, and keeping shared areas such as the bathroom well‑stocked.
Work up to 40 hours a week.
Perform any additional functions, duties, or projects as assigned.
Qualifications
Minimum one year in a retail sales role (or comparable industry). Equivalent experience and transferable skills are considered.
Knowledge of basic retail math and cash management techniques.
Effective verbal and written communication skills.
A positive attitude and the ability to engage customers effectively.
Proficiency with standard office and retail equipment (phones, POS, alarm systems, etc.).
Intermediate knowledge of G‑Suite (Google Drive/Docs) and Microsoft Word/Excel.
Must be able to stand for long periods, reach overhead, lift up to 50 lbs., and climb a ladder or step stool, with or without reasonable accommodation.
Bilingual and able to read, write, and speak Spanish is a plus but not required.
The above is a comprehensive but not exhaustive description of requirements and expectations that may evolve over time based on business needs. Candidates must be able to complete all physical requirements of the job with or without reasonable accommodation.
The hourly base salary range for this role is $20–$26. New hires are typically placed between the minimum and midpoint of the salary range posted, depending on qualifications, internal equity, and the budgeted amount for the role. Salary ranges reflect our commitment to paying competitively within our industry and market; individual pay rates consider qualifications, experience, skillset, scope of the role, and internal benchmarking.
What We Offer
Medical, Dental, Vision, and Life/AD&D insurance
Commuter Benefits, HSA/FSA, STD/LTD, and Employee Assistance Program
Family‑Planning Services, Gender‑affirming healthcare, and Health Advocacy Program
Fitness Reimbursement Program, 401(k), Paid Time Off, and an Employee Discount
About Boll & Branch At Boll & Branch, we don’t make bedding like everyone else. We make it better.
In 2014, our founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality over thread count. By investing exclusively in 100% organic raw materials from the start, we became the first bedding company ever to be Fair Trade Certified. Today, we keep five commitments at the heart of everything we do. We are:
Cultivators of the Highest Quality Threads
Pioneers in 100% Organic Cotton
Free from Toxins at Every Step
100% Traceable from Farm to Finish
Committed to Fair and Ethical Treatment for All
Boll & Branch has over 150 employees and is headquartered in Summit, NJ, with a second office in New York, NY, and a dedicated Photo Studio in New Providence, NJ. In 2019, to propel our growth, we raised $100M from L Catterton, a leading consumer goods private equity fund. We are also progressively expanding our retail and wholesale footprint. While the heart of our business lies in the direct‑to‑consumer online model, we also operate several retail stores around the country and have partnerships with Bloomingdale’s and Nordstrom.
Boll & Branch LLC is an equal opportunity employer.
#J-18808-Ljbffr