Customer Sales Associate
Trane Technologies, El Paso, TX, United States
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation, it is our responsibility to put the planet first. For Trane Technologies, sustainability is not just how we do business – it is our business. Do you want to contribute to making a better future? If so, we invite you to consider joining us in boldly challenging what is possible for a sustainable world.
Where Is The Work On-Site (5 days)
What You Will Do
Provide support to customers and find the best method to resolve problems to ensure customer satisfaction.
Partner with customers to grow sales by identifying related products or add‑on extensions.
Process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales.
Keep current on knowledge of Trane products, offerings, and promotions to provide a premier customer experience and drive sales.
Interact with customers both on the phone and in person.
Execute quote and order management processes with high level of accuracy to expedite fulfillment and ensure customer satisfaction and timely delivery – entering quotes and invoices and following through on fulfillment.
Assist with warehouse/inventory management work as needed.
Show flexibility to work overtime/weekends, as required.
What You Will Bring
H.S. Diploma or General Education Degree (GED)
Inside sales, retail, or related experience
Experience in a fast‑paced, customer‑focused environment with a focus on customer service, continuous improvement, and safety.
Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.
Thrive At Work And At Home
Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs with generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401(k) match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off, including support for volunteer and parental leave needs.
Educational and training opportunities through company programs along with tuition assistance and student debt support.
Annual Base Salary Range Or Hourly Base Pay Range $37,700.00 - $76,194.99
Compensation Type Exception Hourly
Incentive Eligible Yes
Sales Commission Eligible No
Disclaimer We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Safety Sensitive Role No
We offer competitive compensation and comprehensive benefits and programs. We are an equal‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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Where Is The Work On-Site (5 days)
What You Will Do
Provide support to customers and find the best method to resolve problems to ensure customer satisfaction.
Partner with customers to grow sales by identifying related products or add‑on extensions.
Process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales.
Keep current on knowledge of Trane products, offerings, and promotions to provide a premier customer experience and drive sales.
Interact with customers both on the phone and in person.
Execute quote and order management processes with high level of accuracy to expedite fulfillment and ensure customer satisfaction and timely delivery – entering quotes and invoices and following through on fulfillment.
Assist with warehouse/inventory management work as needed.
Show flexibility to work overtime/weekends, as required.
What You Will Bring
H.S. Diploma or General Education Degree (GED)
Inside sales, retail, or related experience
Experience in a fast‑paced, customer‑focused environment with a focus on customer service, continuous improvement, and safety.
Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.
Thrive At Work And At Home
Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs with generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401(k) match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off, including support for volunteer and parental leave needs.
Educational and training opportunities through company programs along with tuition assistance and student debt support.
Annual Base Salary Range Or Hourly Base Pay Range $37,700.00 - $76,194.99
Compensation Type Exception Hourly
Incentive Eligible Yes
Sales Commission Eligible No
Disclaimer We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Safety Sensitive Role No
We offer competitive compensation and comprehensive benefits and programs. We are an equal‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
#J-18808-Ljbffr