Retail Sales - Lead Associate II (Key Holder)
Goodwill Industries of Northwest North Carolina, Inc., Hickory, NC, United States
Overview
Job Category: Ret Requisition Number: RETAI014007 Posted: March 27, 2026 • Full-Time • On-site • Rate: 16.25 USD per hour Locations
Showing 1 location 19 Viewmont Store, 1877 N Center St, Hickory, NC 28601, USA Looking for a job with purpose? Working for Goodwill Industries of Northwest North Carolina is more than a job – it’s a career with local impact. Goodwill offers competitive pay, excellent benefits, and numerous opportunities for career growth. About Goodwill
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Job Description
Our Lead (Key Holder) Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment. Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team): Closes store, reconciles cash with daily sales reports and secures facility for night Prepares and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary Cash register/customer service Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.) Hanging/Inspecting/Tagging textile & clothing in a production style setting EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Experience in retail, preferably in a lead role. HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 11AM on Sunday. PAY $16.25 EOE: E-verify Employer Qualifications
Skills
Behaviors
Motivations Education
Experience
Licenses & Certifications
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Job Category: Ret Requisition Number: RETAI014007 Posted: March 27, 2026 • Full-Time • On-site • Rate: 16.25 USD per hour Locations
Showing 1 location 19 Viewmont Store, 1877 N Center St, Hickory, NC 28601, USA Looking for a job with purpose? Working for Goodwill Industries of Northwest North Carolina is more than a job – it’s a career with local impact. Goodwill offers competitive pay, excellent benefits, and numerous opportunities for career growth. About Goodwill
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Job Description
Our Lead (Key Holder) Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment. Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team): Closes store, reconciles cash with daily sales reports and secures facility for night Prepares and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary Cash register/customer service Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.) Hanging/Inspecting/Tagging textile & clothing in a production style setting EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Experience in retail, preferably in a lead role. HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 11AM on Sunday. PAY $16.25 EOE: E-verify Employer Qualifications
Skills
Behaviors
Motivations Education
Experience
Licenses & Certifications
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr