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Sales Associate, Racquet Shop ($16.00/hr.)

The Broadmoor, Colorado Springs, CO, United States


Job Description Job Title : Racquet Shop Sales Associate (Part-Time)

Job Pay Rate : $16.00/ per hour.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

Do you enjoy customer service and have a passion for Tennis and Pickleball? If so, join our Racquets team as our next Racquet Shop Sales Associate. You will assist in the back office duties as well as on the floor of the Tennis Pro Sho. This is your opportunity to bring together your passion for people and your passion for Tennis and/or Pickleball.

Handle all opening and closing procedures

Operate computer and cash register

Assist with bi‑annual inventory

Maintain overall order of Racquet Shop

Keep shoe room clean, with sizes in order

Answer customer questions concerning location, price, and use of merchandise

Take court reservations and tennis/pickleball lesson reservations over telephone and in person

Interact and coordinate with teaching staff to ensure guest needs are met

Assist with maintenance of staff restroom

Monitor level of guest towels and alert pros when you need more

Monitor all shop supplies and forms, including but not limited to daily lesion sheets/logs, register and journal tape, general office supplies

Assist Director of Tennis with tennis reservations

Attend all Racquet staff meetings and report on your area of responsibility

Communicate with existing and prospective clientele by telephone to increase participation and to ensure that clinics, camps, and programs are filled

Willingness to work in a fast‑paced, team‑oriented environment

Uphold and abide by all Broadmoor policies, procedures, and safety guidelines

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

High school diploma or general education degree (GED); or one to three months related experience and/or knowledge of tennis and tennis equipment; or equivalent combination of education and experience. 3+ months of retail or office experience preferred.

Proficient in Microsoft Office suite including Outlook, Word, Excel

Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times

Enthusiastic, friendly, and energetic team member who works well with others

Strong interpersonal communication skills

*Reasonable accommodations will be made for individuals with disabilities*

Why Choose the Broadmoor (Benefits) Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world‑class professionals at the longest running Five‑Star, Five‑Diamond resort in the world.

Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age‑identifying information such as your age, date of birth, or dates of school attendance or graduation.

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