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Estate Wine Guide (Part-Time)

JUSTIN Vineyards & Winery, Paso Robles, CA, United States


Job Description

Create and execute engaging, educational, and memorable guest experiences

Support all daily activities related to Tasting Room operations, including general stocking and cleaning, tours, weekend lounge execution, outreach, and cooperation with all departments

Assist in achieving financial goals, including:

Tasting Room and Wine Society Lounge wine sales

Tasting Room merchandise and food sales

Tour program signups

Wine Society signup goals

Give tours as needed

Perform monitoring and stocking duties as assigned

Be timely and punctual with regard to scheduling requirements and be prepared to assist other departments as needed

Ensure the tasting room is tidy at all times (e.g., refolding t-shirts as necessary)

Assist in developing a list of 50,000 non–Wine Society members for marketing by contributing innovative ideas to gather email addresses

Maintain clean and tidy work areas, including:

Tasting Room: All bar areas must be clear of unnecessary POS materials, flyers, etc.

Tasting Room Office: The shared desk area must be clear and available for employees to use as needed

Garage: Keep clean and free of unnecessary items; ensure all back stock of shopping bags, merchandise, POS materials, etc. is organized and easy for staff to find

Warehouse: Organize wine pallets regularly. Coordinate with a forklift-certified employee and the inventory controller to ensure inventory is accessible, neat, and orderly

Resolve guest concerns and complaints using good judgment and tact; elevate issues to management when necessary

Stay informed on all new JUSTIN releases, including library wines, viticulture, and winemaking techniques

Attend all Tasting Room Manager (TRM) weekly and monthly meetings

Qualifications

2 years of experience in a restaurant or tasting room setting preferred

Must possess a passion for the wine industry

Proven ability to work successfully with others

Professional appearance and demeanor

Ability to work quickly in a high‑paced, physically and mentally demanding environment

Excellent communication skills and the ability to relate to people at all levels

Strong work ethic, willingness to learn, and attention to detail are essential

Must be able to communicate verbally and in writing in English

Must be able to perform basic calculations such as adding, subtracting, and dividing

Ability to carry out detailed written or oral instructions

Ability to identify and resolve problems in a timely manner

Must complete the JUSTIN Vineyards & Winery education program upon hire

High School Diploma or GED required

Benefits

Vacation & Sick Accruals

401K with company matching

Wine and Merchandise Discounts

All the FIJI water you can drink at work

Wine Education Program

Pay Range: $16.90 - $17.50 plus tips. Final compensation is dependent upon skills and experience.

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

EEO is the law - click here for more information

EEO is the law - click here for more information

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