Bilingual Client Experience Concierge
Farmers Insurance - Jonathan Quiñónez, Norman, OK, United States
Job Description
Join us and grow your career to new heights. Farmers Insurance - Jonathan Quinonez in Norman, Oklahoma, is looking for a confident, experienced Client Experience Concierge / Receptionist to join our team. In this Full-Time position, you will be responsible for selling and promoting our products. We are a dedicated and driven team with a focus on providing each of our customers with amazing customer service. If you are looking for a new opportunity to grow, this may be the role for you. Your positive attitude and knowledge of products and services will make you an amazing asset to our customers. If you are ready to grow your sales career, apply today!
Schedule Mon - Friday 11am -5pm
Benefits Hourly Base Salary Based on Experience
Career Growth Opportunities
Hands on Training
Mon-Fri Schedule
Responsibilities
Handle all incoming claim calls from customers and follow-up.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Provides on-going support to insurance clients as needed.
Develop and maintain client relationships.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Career minded vision.
No insurance experience required but must be willing to learn.
Bilingual, fluent in both English and Spanish is required.
Company Description Farmers Insurance - Jonathan Quinonez is a high-performing company home based in Norman, Oklahoma. With a commitment to excellence and a passion for serving our community, we specialize in providing personalized insurance solutions tailored to meet the unique needs of our clients. Our team of dedicated professionals brings years of experience and expertise to the table, ensuring that our clients receive the highest level of service and support. Allowing us to service not just only Oklahoma but an additional 11 states across the country. At Jonathan Quinonez Insurance Agency, we understand that insurance can be complex and overwhelming. That's why we strive to simplify the process for our clients, offering clear guidance and expert advice every step of the way. Whether you're in need of auto, home, life, or business insurance, you can trust us to find the right coverage options to protect what matters most to you.
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Schedule Mon - Friday 11am -5pm
Benefits Hourly Base Salary Based on Experience
Career Growth Opportunities
Hands on Training
Mon-Fri Schedule
Responsibilities
Handle all incoming claim calls from customers and follow-up.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Provides on-going support to insurance clients as needed.
Develop and maintain client relationships.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Career minded vision.
No insurance experience required but must be willing to learn.
Bilingual, fluent in both English and Spanish is required.
Company Description Farmers Insurance - Jonathan Quinonez is a high-performing company home based in Norman, Oklahoma. With a commitment to excellence and a passion for serving our community, we specialize in providing personalized insurance solutions tailored to meet the unique needs of our clients. Our team of dedicated professionals brings years of experience and expertise to the table, ensuring that our clients receive the highest level of service and support. Allowing us to service not just only Oklahoma but an additional 11 states across the country. At Jonathan Quinonez Insurance Agency, we understand that insurance can be complex and overwhelming. That's why we strive to simplify the process for our clients, offering clear guidance and expert advice every step of the way. Whether you're in need of auto, home, life, or business insurance, you can trust us to find the right coverage options to protect what matters most to you.
#J-18808-Ljbffr