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Fine Dining Server

Bluejack National, Granite Heights, WI, United States


Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.

Job Title: Fine Dining Server

Department & Department Number: F&B The Clubhouse - 300

Directly Reports To: Restaurant General Manager

FLSA Status: Hourly Non-Exempt

SUMMARY Of Our Cultural Beliefs

Be Dependable. I am loyal to the team and committed to the Bluejack mission and experience.

Integrity First. I am accountable to be honest and always do the right thing.

Value People. I empathize and respect others.

Speak Up. I seek, listen and provide candid feedback to improve performance.

Empowerment. I have the skills, resources and authority to create memorable experiences.

Be Remarkable. I seek ways to be extraordinary and deliver a positive impact every day.

Essential Duties And Responsibilities

Provide gracious, attentive, and highly professional service to members and guests in dining rooms, patios, lounges, and private events.

Deliver service consistent with fine dining standards, including proper etiquette, pacing of courses, and polished table service.

Greet guests promptly, present menus, and offer knowledgeable guidance on menu selections, wine pairings, and daily specials.

Demonstrate expertise in wine, spirits, and beverage service, including bottle presentation and decanting when appropriate.

Accurately take food and beverage orders, enter them into the POS system, and ensure precise and timely execution.

Anticipate guest needs and personalize service to create memorable dining experiences.

Coordinate seamlessly with kitchen and bar teams to ensure smooth course flow and proper presentation.

Maintain the cleanliness and readiness of service areas, side stations, and equipment with meticulous attention to detail.

Follow all fine dining sanitation, safety, and responsible alcohol service standards.

Assist with the setup, service, and breakdown of dining areas for daily operations, banquets, and special events.

Proactively communicate guest feedback, preferences, and concerns to management to ensure consistent satisfaction.

Uphold the standards of Bluejack National by always serving as a polished ambassador of the club.

Participate in continuous training and development to maintain knowledge of food, beverage, and service standards.

Maintain knowledge of club offerings, including menus, wine lists, and upcoming events

Additional duties as requested by Bluejack leadership.

Minimum Qualifications (Knowledge, Skills, And Abilities)

Minimum 1–2 years of experience as a server in a fine dining restaurant, luxury hotel, or private club setting preferred.

In-depth knowledge of food, wine, and beverage service, including fine dining etiquette and sequence of service.

Exceptional communication and interpersonal skills with the ability to anticipate and exceed guest expectations.

Strong organizational and multitasking abilities with acute attention to detail and presentation.

Ability to handle guest requests and resolve issues with professionalism, discretion, and poise.Service-oriented mindset with a refined, polished presence and professional demeanor.

Enjoy working with members, guests, and families in a luxury hospitality environment.

Ability to work well both independently and collaboratively in a team-driven culture.

Flexibility to work evenings, weekends, holidays, and special events as required by the operation.

Education High School diploma or equivalent required; advanced training or certifications in hospitality, wine, or food service (e.g., Court of Master Sommeliers Introductory, WSET, TIPS/ServSafe) are a plus.

Approximate Schedule And Hours Weekdays, weekends, and Holidays, schedule flexible as business dictates.

Additional Compensation Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation. Bluejack provides designated bonus opportunities throughout the year to recognize and reward employee contributions.

Bluejack Appearance And Grooming Standards The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.

Licenses And Certifications Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.

Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Our property sits on 767 acres and features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.

We are an equal employment opportunity employer.

Acknowledgment The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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