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Associate Director, First Year Experience (STDT SVC SUPV 2)

University of California, Davis, Davis, CA, United States


Responsible for managing the First Year Experience program in New Student Programs (NSP), Student Success & Equity Innovation (SSEI). Responsible for holistic and inclusive academic support & advising, peer mentoring programs, cohorts/seminars & services for student success, transition and retention of new undergraduate students. Manages career and student staff, operations, policy, stewardship of resources and assessment for FYE. Develops learning outcomes, curriculum, communication and engagement opportunities for new first-year and transfer students, including Living-Learning Communities aligned with SSEI partners and extended orientation Aggie Connections. Supervises FYE career and student staff, responsible for hiring, training, employee performance & evaluation. Directly responsible for the curriculum & instruction of student staff training. Collaborates with Colleges, UE, other academic units & student affairs to develop, implement & assess essential new student academic services, programs & cohorts/seminars for all first year students; partners with Student Housing & Dining. Position has delegated authority to represent NSP & serve as an expert resource and advisor to campus units, committees and leadership on matters relevant to FYE, peer supervision, training and best practices. Serves as member of NSP leadership team and makes recommendations to Executive Director for changes to policy, resources, and procedures related to academic programs. Directs FYE assessment, analysis and reporting in consultation with Executive Director & Analyst. Serves in absence of NSP Executive Director on matters related to FYE, NSP personnel, policies, crises and risk management. Coordinates the development of print and digital communications & media related to FYE/Peer Mentoring/Academic Advising/Aggie Connections. Position requires extensive expertise & background in supervision, team development & training, academic support, first-year experience, project management, college student development, conflict and change management.

Qualifications Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

Bachelor’s degree in Social Sciences (e.g. Psychology), Arts & Humanities (e.g., Sociology, Ethnic Studies), Education, Human Development or in a related area and/or equivalent experience/training from an accredited institution.

Minimum of 3 years of career-level (post-grad) experience in successfully developing and managing large, complex college academic success/first-year experience/transition programs, or peer advising/mentoring programs and/or equivalent experience (i.e., residence life) designed for first-year and/or transfer students.

Experience in direct supervision to recruit, hire, train, direct work, evaluate & reward performance, influence attitudes & behaviors, stimulate growth, ensure accountability & provide corrective action for career and/or student employees; experience applying knowledge and skills of student development and multicultural theories, practices and competencies.

Demonstrated experience taking initiative, leading/completing projects without direction, exercising independent judgement in problem-solving balanced with seeking and consulting supervisors; experience working as part of a team.

Advanced interpersonal, communication and diplomacy skills to establish and maintain effective collaborations with stakeholders, to positively affect partnerships, outcomes, structures and student success, navigating political complexities of a large, research institution.

Ability to effectively plan, organize and manage projects, meeting expectations and successful execution within established timelines and resources; skills to identify, map, prioritize, and coordinate multiple tasks, managing competing deadlines; guiding staff from concept through implementation with attention to communication, collaboration and accountability.

Analytical, problem-solving & management skills to identify patterns, challenges & equity gaps, evaluate policy decisions and programs, develop strategies to resolve and communicate complex service & personnel issues.

Demonstrated knowledge and skills in designing and teaching college level curriculum and/or trainings; facilitates engaging, experiential workshops, meetings, discussions using best practices of adult learning principles and advising theories, maximizing learner engagement and retention for students and staff from diverse backgrounds; extensive public speaking demonstrated.

Preferred Qualifications

Master’s degree in higher education administration, college student personnel, or related field of study, or an equivalent combination of education & relevant university experience (e.g., residence life, multicultural center, student activities).

Experience working in a large (10,000+ students), four-year, R1 – R3, not-for-profit institution, planning & coordinating academic support, first-year experience, or equivalent field (e.g., residence life, cultural center, student activities); experience identifying, educating and supporting the personal & social issues encountered by college students.

Experience employing effective time management, project management & financial strategies to achieve timely progress on multiple, simultaneous, complex projects, distribute effort appropriately & maintain high level of productivity, as well as demonstrate ethical stewardship of students’ money by monitoring/tracking expenses and making resource recommendations.

Experience developing ideas, analyzing & summarizing complex data, and creating high-level reports to effectively present to supervisor/leadership to facilitate decision-making, strategic planning and recommend solutions.

Ability to be flexible and adapt to new processes, procedures, systems, structures, and coach others through effective change management skills.

Key Responsibilities

55% - First Year Experience Planning, Development & Management

30% - Supervision, Recruitment, Selection, Hiring

10% - Teaching, Training & Development

POSITION INFORMATION

Salary or Pay Range: $69,600.00/yr. - $124,200.00/yr.

Salary Frequency: Annual

Salary Grade: Grade 21

UC Job Title: STDT SVC SUPV 2

UC Job Code: 004579

Number of Positions: 1

Percentage of Time: 100%

Shift (Work Schedule): Monday – Friday, 8am – 5pm

Location: Davis, CA

Union Representation: 99 - Non-Represented (PPSM)

Benefits Eligible: Yes

This position is hybrid (mix of on-site and remote work)

Special Requirements – Please contact your recruiter with questions regarding which activities apply by position

This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

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