Health and Benefits Account Manager (Consumer Benefit Solutions)
Aon, Florida, NY, United States
Health and Benefits Account Manager for Consumer Benefit Solutions
Location: Lake Mary, Florida (3 days a week in office)
As part of an industry‑leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Consumer Benefit Solutions, in Lake Mary, Florida. As a Health and Benefits Account Manager – Consumer Benefit Solutions, you will report directly to the Director of Client Services (DCS).
What the day will look like The Account Manager position is responsible for serving as a main point of contact for all assigned clients. The Account Manager is also responsible for coordinating and facilitating communication between all internal and external project team members. The Account Manager's time will vary from day to day based on current client, broker and carrier needs.
Serve as the client main point of contact for assigned cases
Assume role of Project Manager for assigned Enrollment Solutions deals
Work closely with Client Manager (CM) to understand all dynamics of client engagement
Lead implementation call content for Enrollment Solutions independently or in coordination with Client Manager
Internal project manager for relevant delivery scope, ensuring timelines met and delivery on track (coordinates with technology, communications, the Enrollment Counselors, field, etc)
Work closely with Client Manager on content for weekly call agendas and items of escalation
Daily project management throughout the program life cycle
Defining the program governance controls
Planning the overall program and monitoring the progress
Managing risks and issues and taking corrective measurements, discussing resource options with DCS
Coordinating the projects and their interdependencies; internal and external
Managing and utilizing resources across projects
Managing stakeholders' communication
Aligning the deliverables (outputs) to the projects goals with the aid of the CM and DCS
How this opportunity is different A competitive total rewards package, tremendous potential with a growing worldwide organization, and the opportunity to be the point of contact for clients that implement voluntary benefits.
Skills and experience that will lead to success
Two plus years of benefits experience, with a strong preference for voluntary benefits experience
Two plus years of project management experience
Client management experience
Intermediate proficiency with Microsoft Office
Strong written and verbal communication skills
Education
Bachelor's degree in relevant discipline or equivalent years of industry experience.
Pay Transparency The salary range for this position (intended for U.S. applicants) is $50,000-$65,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary range reflected is based on a primary work location of the position. The actual salary may vary for applicants in a different geographic location.
This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com.
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As part of an industry‑leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Consumer Benefit Solutions, in Lake Mary, Florida. As a Health and Benefits Account Manager – Consumer Benefit Solutions, you will report directly to the Director of Client Services (DCS).
What the day will look like The Account Manager position is responsible for serving as a main point of contact for all assigned clients. The Account Manager is also responsible for coordinating and facilitating communication between all internal and external project team members. The Account Manager's time will vary from day to day based on current client, broker and carrier needs.
Serve as the client main point of contact for assigned cases
Assume role of Project Manager for assigned Enrollment Solutions deals
Work closely with Client Manager (CM) to understand all dynamics of client engagement
Lead implementation call content for Enrollment Solutions independently or in coordination with Client Manager
Internal project manager for relevant delivery scope, ensuring timelines met and delivery on track (coordinates with technology, communications, the Enrollment Counselors, field, etc)
Work closely with Client Manager on content for weekly call agendas and items of escalation
Daily project management throughout the program life cycle
Defining the program governance controls
Planning the overall program and monitoring the progress
Managing risks and issues and taking corrective measurements, discussing resource options with DCS
Coordinating the projects and their interdependencies; internal and external
Managing and utilizing resources across projects
Managing stakeholders' communication
Aligning the deliverables (outputs) to the projects goals with the aid of the CM and DCS
How this opportunity is different A competitive total rewards package, tremendous potential with a growing worldwide organization, and the opportunity to be the point of contact for clients that implement voluntary benefits.
Skills and experience that will lead to success
Two plus years of benefits experience, with a strong preference for voluntary benefits experience
Two plus years of project management experience
Client management experience
Intermediate proficiency with Microsoft Office
Strong written and verbal communication skills
Education
Bachelor's degree in relevant discipline or equivalent years of industry experience.
Pay Transparency The salary range for this position (intended for U.S. applicants) is $50,000-$65,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary range reflected is based on a primary work location of the position. The actual salary may vary for applicants in a different geographic location.
This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com.
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