Logo
job logo

Dispensary Associate-PT (Horizon Dr)

Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH), Springfield, IL, United States


Ascend Wellness Holdings, Inc ("AWH")

of

Springfield-Horizon Dr, IL

is looking to hire

Part‑Time

Dispensary Associates

for weeknights and weekends! Our workforce will reflect the diversity of the City. We are building a world‑class team that will shape the future of cannabis by hiring hard‑working, passionate people with exceptional customer‑service skills.

Are you personable, adaptable in a fast‑paced atmosphere, and a team player? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on! We offer great perks, including flexible schedules, a generous employee discount, and swag. If this sounds like the right retail opportunity for you, APPLY TODAY!

Job Summary The

Dispensary Associate

is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customers’ desired outcomes, providing accurate product descriptions, and operating with a high level of accuracy in a fast‑paced environment.

Working Hours Part‑Time Dispensary Associates work between 15‑29 hours a week. Must be flexible to work during the week and open availability on weekends.

This location is under a labor union, which means wages, hours, and working conditions are subject to a collective bargaining agreement.

Primary Responsibilities

Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store.

Guide customers through sales transactions while offering advice and knowledge as needed.

Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained.

Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pickup.

Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedures.

Continuously develop product knowledge to offer customers the most up‑to‑date information and advice.

Respond to customer inquiries in store, online, and over the phone.

Accurately use and maintain the point of sale (POS) system in person and over the phone.

Accurately handle cash, manage customer carts, and ring customer transactions.

Accurately and timely record customer data.

Strive to achieve team and individual performance goals.

Verify proper paperwork, documentation, and required identification for customers.

Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership.

Report any observed inconsistencies or hazards to Store Leadership.

Maintain a clean, organized, safe, and inviting store environment.

Complete store opening and closing checklists.

Job Requirements

Must be at least 21 years of age.

High school diploma or general education degree (GED).

Retail sales, hospitality, or QSR experience preferred; cannabis retail experience a plus.

Exceptional customer service skills.

Knowledge of basic computer skills.

Cannabis point of sale (POS) software a plus.

Positive attitude, team player, and strong work ethic.

Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes, and organizational rules.

Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry.

Must have excellent organization and time‑management skills.

Must be focused and pay close attention to detail.

Must be able to internalize training and follow instructions.

Company Overview Ascend Wellness Holdings, Inc. ( AWH ) is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio, and Pennsylvania. We foster a robust and inclusive cannabis industry through a premium, unparalleled customer‑focused retail experience. We are committed to improving the quality of our patients’ lives by offering unrivaled quality, consistency, and meticulously curated products that satisfy each customer’s unique needs. Our dispensaries set a new standard of excellence, emphasizing health and wellness with a highly knowledgeable team devoted to our values, people, and communities.

EEO Statement Ascend Wellness Holdings, Inc. ( AWH ) and its subsidiaries are an equal‑opportunity employer and celebrate differences in the population and does not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

#J-18808-Ljbffr