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Kayak Tour Guide

Marquette Mountain Resort, Marquette, MI, United States


About Us Discover the allure of the Northwoods at Marquette Mountain Resort. Immerse yourself in our passion for providing an exceptional experience, where every detail is carefully considered. Our resort offers year-round adventure and stunning natural beauty across all four seasons. Whether you seek the thrill of the slopes or the tranquility of the trails, you'll be captivated by the spectacular views of Lake Superior. Conveniently located just minutes from downtown Marquette, Michigan, our resort is your gateway to an unforgettable getaway.

Description Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeate every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Shift: Must be open for Weekdays, Weekends, Days and Afternoon.

Job Purpose The designated tour guide of any MMR kayak tour is responsible for the tour’s safe preparation and operation on and off the water. Kayak Tour Guides are expected to assist with guest check-in and transit, unloading/loading of kayak equipment and gear, and will lead tours while on the water in an orderly and organized fashion. Guides will maintain an understanding of and stay consistently updated on wind/wave/weather patterns and conditions relevant to the day’s operations.

Essential Duties And Responsibilities

Assist in the check-in procedures of guests, organizing them into tour groups, arranging or conducting shuttle transportation, etc.

Assist with loading and unloading of equipment at start and end of day.

Maintain constant awareness of changing weather conditions relevant to the location/tour being given to interpret and make decisions based on meteorological reports.

Brief tour guests on kayak safety, techniques, and emergency procedures prior to every tour.

Ensure that all kayak and related equipment is kept clean, organized, accounted for, and in operational condition.

Act as leader and main authority while on-water, instructing and guiding the tour as needed.

React quickly to emergency situations and properly respond to them on and off the water.

All other duties as assigned.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications

Required: ACA (American Canoe Association) Certification that is equivalent to paddling on Lake Superior, and is current and not expired.

Strong communication skills and leadership ability

Organizational skills with ability to plan ahead

Ability to work manual labor in all weather conditions

Skilled in the proper and safe use of all equipment, tools, products, and materials relating to the department

Trailer driving experience preferred but not required

Education High school diploma or GED equivalent

Experience and/or Training Minimum of two years experience preferred, but not required.

Licenses/Certificates

Valid driver’s license required

First Aid/CPR/AED

ACA (American Canoe Association) Certification that is equivalent to paddling on Lake Superior, and is current and not expired.

Technology/Equipment

Sea Kayak

PFD

Spray Skirt

Marine Band VHF Radio

Kayak Paddle

Physical And Mental Demands

Regularly required to sit, stand; walk; use hands to finger, handle or feel; reach with hands and arms; and climb or balance

The employee is frequently required to sit and stoop, kneel, and crouch.

Must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds with assistance.

Specific vision requirements of this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Specific hearing requirements of this job include unaided ability to hear guest and staff conversations, two-way and weather radio transmissions, and the ability to sense changes in weather conditions on open water

Must be able to handle the high pressure of open water and vehicle operating emergencies and to be able to process and make good decisions regarding the safety of themselves and others quickly and to act on those decisions

The employee will occasionally be required to swim, tread water, and rescue themselves and others back into a kayak.

Equipment Used

Sea Kayak (Single or Tandem, 14-20ft)

220-230cm Paddle

VHF Marine-Band Radio

Paddle Float

Bilge Pump

Tow Rope

Compass

Spray Skirt

PFD

Kayak Trailer

15 Passenger Van

Kayak Truck/Trailer

Working Environment

Occasionally exposed to harsh outside weather conditions.

Occasionally exposed to wet and/or humid conditions; cold water exposure, or extended sun and heat exposure.

Occasionally experience weather events, such as storms, swells, rogue waves/wind, etc.

Insurance Insurance information not provided in detail.

Benefits (depended on status and hours worked)

Medical - PPO and HDHP options

Flexible Spending Account (FSA)

Health Savings Account (HSA) with company match

Dental Insurance

Vision Insurance

Accident & Critical Illness Insurance

Group Term Life Insurance (company paid)

Short and Long-Term Disability (company paid)

Paid Time Off

Paid Time Off (PTO)

Paid Holidays

Volunteer Time-Off

Paid Maternity/Paternity Leave

Bereavement/Funeral

Compensation

401(k) Retirement Plan with company match

Other

Employee Assistance Program (EAP)

Wellness incentives

Company paid and provided uniforms

Training: In-House, Instructor-Led, and Online

Marquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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