In Room Dining Server
The Fairmont Hotel, Dallas, TX, United States
Company Description
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description In-Room Dining Server
This position is for a passionate individual with a strong desire to offer the best in-room dining experience to our guests. Early morning shifts starting at 6am.
What you will be doing:
Consistently offer professional, friendly and engaging service
Provide the best in-room dining experience while interacting with guests
Assist as server in other venues when needed
Assist guests regarding menu items in an informative and helpful way over the phone
Shifts include early mornings, weekends, and holidays. May have to work evening shifts periodically.
Follow outlet policies, procedures and service standards
Have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods
Follow all safety and sanitation policies when handling food and beverages
Adhere to payment and cash handling procedures
Other duties as assigned
Qualifications Your experience and skills include:
Previous experience as server in luxury setting an asset
Excellent communication and organizational skills
Full professional working proficiency in spoken English required, both verbal and non-verbal
Computer literacy required for all new and ongoing training programs conducted virtually
Strong interpersonal and problem solving abilities
Proven ability to resolve guest concerns
Highly responsible & reliable
Previous point of sale system experience an asset
Of legal age to serve alcohol
Food handler & TABC certifications required
Ability to work well under pressure in a fast-paced environment, and without supervision
Ability to multi task and work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical aspects of the position include but are not limited to:
Endure various physical movements throughout the work areas
Constant standing and walking
Exert physical effort in carrying items (up to 40 pounds)
Frequent lifting, kneeling, pushing, and pulling
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.
Additional Information What's in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary Shift Meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academy designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
Career development opportunities with national and international promotion opportunities
#J-18808-Ljbffr
Job Description In-Room Dining Server
This position is for a passionate individual with a strong desire to offer the best in-room dining experience to our guests. Early morning shifts starting at 6am.
What you will be doing:
Consistently offer professional, friendly and engaging service
Provide the best in-room dining experience while interacting with guests
Assist as server in other venues when needed
Assist guests regarding menu items in an informative and helpful way over the phone
Shifts include early mornings, weekends, and holidays. May have to work evening shifts periodically.
Follow outlet policies, procedures and service standards
Have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods
Follow all safety and sanitation policies when handling food and beverages
Adhere to payment and cash handling procedures
Other duties as assigned
Qualifications Your experience and skills include:
Previous experience as server in luxury setting an asset
Excellent communication and organizational skills
Full professional working proficiency in spoken English required, both verbal and non-verbal
Computer literacy required for all new and ongoing training programs conducted virtually
Strong interpersonal and problem solving abilities
Proven ability to resolve guest concerns
Highly responsible & reliable
Previous point of sale system experience an asset
Of legal age to serve alcohol
Food handler & TABC certifications required
Ability to work well under pressure in a fast-paced environment, and without supervision
Ability to multi task and work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical aspects of the position include but are not limited to:
Endure various physical movements throughout the work areas
Constant standing and walking
Exert physical effort in carrying items (up to 40 pounds)
Frequent lifting, kneeling, pushing, and pulling
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.
Additional Information What's in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary Shift Meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academy designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
Career development opportunities with national and international promotion opportunities
#J-18808-Ljbffr