Logo
job logo

Commercial Security Service Renewals Representative

YDU JC Air Cond & Ref Inc.- Dubai, Edison, NJ, United States


.Commercial Security Service Renewals Representative page is loaded## Commercial Security Service Renewals Representativelocations:

Edison-New Jersey-United States of Americatime type:

Full timeposted on:

Posted Todayjob requisition id:

WD30264033**Build your best future with the Johnson Controls team**

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

**What we offer**

Competitive salary

Paid vacation/holidays/sick time- 15 days of vacation first year

Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

Check us out!:**What you will do**This position is an **Outside Sales role within a Local Market**, reporting directly to a **Security Sales Manager** in the **Johnson Controls Security business**. The primary focus is securing **renewal agreements with existing customers** while identifying **expansion and upsell opportunities**.The role serves as a **subject matter expert** across Johnson Controls’ security and digital solutions portfolio, including **video services, access control, intrusion services, fire services, and digital services** such as proactive health monitoring.The responsibilities of this role are two‐fold:**Resales and Reactivation**

The role is responsible for reactivating out‐of‐service locations, adding services, and making minor modifications to existing agreements. Resales are a critical component of the business, allowing Johnson Controls to recapture recurring revenue while re‐engaging customers who represent strong opportunities for additional service sales.**Renewals and Portfolio Expansion**

The role focuses on selling Johnson Controls’ complete services portfolio to existing customers and ensuring contracts are renewed based on expiration timelines. The overarching goal is to drive impactful sales activities, improve attach rates, deliver measurable results, and retain the existing customer base.A primary responsibility is working closely with **district sales leaders (CSMs)** on a daily basis to manage both **leading and lagging performance metrics**, utilizing available dashboards and tools to track performance and outcomes.While the position is largely **customer‐facing and field‐based**, it also includes **inside sales responsibilities**, such as opportunity qualification, analysis of historical customer data, use of internal lead resources, and coordination with cross‐functional internal teams.**How you will do it**There are many ways to efficiently influence a territory and aggressively manage the Existing customer base and out-of-service locations. Each territory has numerous Johnson Controls resale/service/renewal opportunities. Finding opportunities:* Opportunity data, from sources such as Salesforce, ADMIN, 55 Day list, Power BI RIF List* Pre-Call Planning, Targeted On-Site Engagements, Renewal Acceleration Calls* Networking with Centers of Influence, like property managers* Face-to-face marketing in a given area* Follow the SPIN Selling Sales Call Process, assuring the customer understands our value proposition* Sell services and upsell products within the assigned territory to existing customers, new customers, as well as customers who have a previously discontinued Johnson Controls system, while maintaining assigned sales and service quota and following established guidelines* Target and grow existing customers with expired contracts / contracts set to expire within 12 months, and accounts with low service penetration e.g.* With one service* With no service attached* Market and introduce Johnson Controls digital services to existing customers* Utilize approved marketing materials to present in-person sales presentations and proposals to existing customers, identifying the benefits and advantages of our products and services over those of the competition* Identify prospects by using creative lead-generating techniques, including data mining; leveraging the PowerBI RIF Database* Add-on, amend, convert existing customer systems to meet the customers’ expectations* Adhere to current Johnson Controls policies, procedures, products, programs and services* Follow up with prospects* Prepare final contract for signature* Process work order and complete all paperwork in accordance with approved and standardized procedures* Post-installation follow-up by contacting customers, ensuring commitments were met* Maintain customer retention* Customer Facing vs. Office: 70% / 30%**What we look for****Required:*** High school degree or equivalent required.* Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations* Ability to work a full-time schedule* Available for local travel**Preferred:*** College degree preferred.* Minimum of 2 years’ experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.HIRING SALARY RANGE: $76K - $100K (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package.#SalesHiringJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit here.Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments #J-18808-Ljbffr