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Sales Renewals Representative

Barracuda Networks, Alpharetta, GA, United States


Job ID 27-0065

Position: US sales renewals team, based in Alpharetta, GA and Campbell, CA. This role reports to a Renewals Sales Manager.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

What you’ll be working on

Responsible for a specific territory that drives sales revenue through contract renewals to maintain our high renewal close rate

Conduct outbound calls and emails to make customers aware of their upcoming renewal and renewal options 90 – 120 days in advance

Create and provide proposals, negotiate, and supply any related documentation and/or information at least 60 days in advance to facilitate the renewal

Use Salesforce CRM System to document all customer activity, manage pipeline and forecast

Identify upsell opportunities within customer accounts and partner with a sales representative to close

Collaborate with the Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction

Proactively monitor, identify risk points, and track and resolve issues to drive customer renewals

Responsible for achieving monthly/quarterly revenue targets through accurate forecasting and sales skills

What you bring to the role

Highly organized, able to prioritize and have good time management skills

Excellent customer service and communication skills

Strong Business Acumen and a clear track record of driving execution, delivering operational Excellence within a renewal’s environment

A passion for collaboration and a basic understanding of the Internet security technology

Team oriented with ability to succeed

Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily

Able to track information accurately and have a strong attention to detail

A self-starter, high energy and results oriented

What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

Equity, in the form of non-qualified options

High-quality health benefits

Retirement Plan with employer match

Career-growth opportunities

Flexible Time Off and Paid Time Off benefits

Volunteer opportunities

Theanticipatedon-target earnings range for this role is $75,500 - $90,000.Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as theydirectly relateto the requirements of the position, the budget for the position, and applicable employment laws.

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