Field Property Claims Adjuster
Liberty Mutual Insurance, Everett, WA, United States
Join us as a Field Property Claims Adjuster. In this role you’ll help our customers navigate the claims process and recover after property damage. The position requires travel to meet customers in person for onsite damage assessment and support.
Travel locally to insured homes within Redmond, WA (98052) and surrounding areas. Candidates should live within or near this area.
Sign‑on bonus available for experienced and actively licensed new hires.
What You’ll Do
Investigate and evaluate onsite to resolve complex coverage and damage issues, including preparing complete estimates of repair for covered damages. May include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage.
Handle moderate to complex claims independently while managing workload from first notice of loss to final closure.
Operate in a vehicle daily in the field while occasionally handling assignments from the desk.
Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements.
Work with and coordinate vendor services such as contractors, emergency repair, cleaning services and replacement services.
May be called upon for catastrophe duty.
Position Details
Territory‑based work: most workdays spent in the field within your assigned local territory, providing direct customer interaction and hands‑on experience.
Training & support: a comprehensive 5‑month program, including primarily virtual and on‑the‑job learning; two short in‑person sessions (Weeks 4 and 7) at our Lewisville, TX office; limited overnight travel (typically
Mileage reimbursement: role offers mileage reimbursement, and you may qualify for a company‑provided vehicle once mileage requirements are met.
Qualifications
Working knowledge of claims handling procedures and operations.
Proven ability to provide exceptional customer service.
Effective negotiation skills.
Ability to manage workload independently while exercising good judgment.
Strong written and oral communication and interpersonal skills.
Computer skills with the ability to work with multi‑faceted systems.
Bachelor’s degree or equivalent experience, with at least 1 year of directly related experience.
Ability to obtain proper licensing as required.
Ability to handle multiple competing priorities and organize daily tasks.
Strong time‑management and organizational skills.
Demonstrated understanding of building construction principles.
Benefits The typical starting salary range is determined by factors including skills, experience, education, certifications and location, reflecting the competitive labor market value nationally. Some roles may include commission and/or bonus earnings based on the compensation plan.
Liberty Mutual offers comprehensive benefits, workplace flexibility, professional development opportunities and access to Employee Resource Groups.
Equal Opportunity Employer Liberty Mutual is an equal‑opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or any other basis prohibited by law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
#J-18808-Ljbffr
Travel locally to insured homes within Redmond, WA (98052) and surrounding areas. Candidates should live within or near this area.
Sign‑on bonus available for experienced and actively licensed new hires.
What You’ll Do
Investigate and evaluate onsite to resolve complex coverage and damage issues, including preparing complete estimates of repair for covered damages. May include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage.
Handle moderate to complex claims independently while managing workload from first notice of loss to final closure.
Operate in a vehicle daily in the field while occasionally handling assignments from the desk.
Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements.
Work with and coordinate vendor services such as contractors, emergency repair, cleaning services and replacement services.
May be called upon for catastrophe duty.
Position Details
Territory‑based work: most workdays spent in the field within your assigned local territory, providing direct customer interaction and hands‑on experience.
Training & support: a comprehensive 5‑month program, including primarily virtual and on‑the‑job learning; two short in‑person sessions (Weeks 4 and 7) at our Lewisville, TX office; limited overnight travel (typically
Mileage reimbursement: role offers mileage reimbursement, and you may qualify for a company‑provided vehicle once mileage requirements are met.
Qualifications
Working knowledge of claims handling procedures and operations.
Proven ability to provide exceptional customer service.
Effective negotiation skills.
Ability to manage workload independently while exercising good judgment.
Strong written and oral communication and interpersonal skills.
Computer skills with the ability to work with multi‑faceted systems.
Bachelor’s degree or equivalent experience, with at least 1 year of directly related experience.
Ability to obtain proper licensing as required.
Ability to handle multiple competing priorities and organize daily tasks.
Strong time‑management and organizational skills.
Demonstrated understanding of building construction principles.
Benefits The typical starting salary range is determined by factors including skills, experience, education, certifications and location, reflecting the competitive labor market value nationally. Some roles may include commission and/or bonus earnings based on the compensation plan.
Liberty Mutual offers comprehensive benefits, workplace flexibility, professional development opportunities and access to Employee Resource Groups.
Equal Opportunity Employer Liberty Mutual is an equal‑opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or any other basis prohibited by law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
#J-18808-Ljbffr