Heavy Equipment Auction Sales Coordinator
Altec Industries, Inc, Richmond, VA, United States
HEAVY EQUIPMENT AUCTION SITE OPERATIONS COORDINATOR
Our auction subsidiary, JJ Kane, has an opening for an Auction Site Operations Coordinator. This position will be for our Chester, VA auction yard and will require up to 50% travel to support other JJ Kane auction locations throughout the region, based on business needs.
Advocate for the customer and work as a liaison between our direct sales force, customers, and our auction operations team. Responsible for auctions and operational processes, this position is also responsible for working with a defined group of outside sales associates to ensure the highest level of customer satisfaction possible. Your handling of many of the day-to-day needs of our existing buyers and sellers enables the outside sales team to spend more time finding new consignors.
Major Responsibilities
Equipment Management: Coordinate and manage all equipment deliveries from consignors and transporters. Develop and maintain knowledge of commonly sold products. Safely drive and operate vehicles and equipment.
Deals with operational issues such as pictures, specifications, descriptions, and conditions. Assists with data acquisition for items to be sold in the region to ensure compliance with our internal standards.
Activation Preparation: Capture high-quality images and create accurate descriptions for all equipment sold from this site. Assists with data acquisition for items to be sold in the region, to ensure compliance with our internal standards.
Develop and maintain knowledge of commonly sold products, customers, administrative and production processes.
Assists in approving items to be included in the auction and on the website.
Customer Service: Serve as the primary point of contact for sellers, buyers, and transporters, resolving any customer service issues promptly and professionally.
Post-Sale Support: Assist with item pick-up after the sale and maintain accurate inventory records for the site.
Compliance & Safety: Ensure all safety and environmental inspections are completed and processes adhered to in compliance with company standards and regulations. Safely drive and operate vehicles and equipment.
Travel required up to 50%.
All other duties as assigned.
The expected salary range for this position is $66,000–$80,000 annually, depending on qualifications, skills, and relevant experience.
Education, Experience and Skills Required
Bachelor’s Degree required. Sales or Business degrees preferred.
Available for overnight travel, required.
Must be able to analyze problems & develop solutions.
Good communication skills are a must.
Candidate must be able to independently manage their time and tasks.
Demonstrated Customer and People Skills.
Must be able to work with team members and work with minimal supervision.
Benefits
Medical, Dental, Vision and Prescription Drug Program
Retirement 401(k) Traditional or Roth Program Options with Company Match
Vacation and Holidays
Parental Leave
Short-Term and Long-Term Disability Leave
Flexible Spending Accounts
Tuition Assistance Program
Employee Assistance and Mental Health/Substance Abuse Program
Life Insurance, Accidental Death and Dismemberment Insurance
Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
Additional Wellness Programs and Rewards Available
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
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Advocate for the customer and work as a liaison between our direct sales force, customers, and our auction operations team. Responsible for auctions and operational processes, this position is also responsible for working with a defined group of outside sales associates to ensure the highest level of customer satisfaction possible. Your handling of many of the day-to-day needs of our existing buyers and sellers enables the outside sales team to spend more time finding new consignors.
Major Responsibilities
Equipment Management: Coordinate and manage all equipment deliveries from consignors and transporters. Develop and maintain knowledge of commonly sold products. Safely drive and operate vehicles and equipment.
Deals with operational issues such as pictures, specifications, descriptions, and conditions. Assists with data acquisition for items to be sold in the region to ensure compliance with our internal standards.
Activation Preparation: Capture high-quality images and create accurate descriptions for all equipment sold from this site. Assists with data acquisition for items to be sold in the region, to ensure compliance with our internal standards.
Develop and maintain knowledge of commonly sold products, customers, administrative and production processes.
Assists in approving items to be included in the auction and on the website.
Customer Service: Serve as the primary point of contact for sellers, buyers, and transporters, resolving any customer service issues promptly and professionally.
Post-Sale Support: Assist with item pick-up after the sale and maintain accurate inventory records for the site.
Compliance & Safety: Ensure all safety and environmental inspections are completed and processes adhered to in compliance with company standards and regulations. Safely drive and operate vehicles and equipment.
Travel required up to 50%.
All other duties as assigned.
The expected salary range for this position is $66,000–$80,000 annually, depending on qualifications, skills, and relevant experience.
Education, Experience and Skills Required
Bachelor’s Degree required. Sales or Business degrees preferred.
Available for overnight travel, required.
Must be able to analyze problems & develop solutions.
Good communication skills are a must.
Candidate must be able to independently manage their time and tasks.
Demonstrated Customer and People Skills.
Must be able to work with team members and work with minimal supervision.
Benefits
Medical, Dental, Vision and Prescription Drug Program
Retirement 401(k) Traditional or Roth Program Options with Company Match
Vacation and Holidays
Parental Leave
Short-Term and Long-Term Disability Leave
Flexible Spending Accounts
Tuition Assistance Program
Employee Assistance and Mental Health/Substance Abuse Program
Life Insurance, Accidental Death and Dismemberment Insurance
Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
Additional Wellness Programs and Rewards Available
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
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