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Food Service Director

Aramark Corporation, Rahway, NJ, United States


Job Description The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Responsibilities Leadership

Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.

Ensure food services appropriately connects to the Executional Framework.

Coach employees by creating a shared understanding about what needs to be achieved and how to execute.

Reward and recognize employees.

Ensure safety and sanitation standards in all operations.

Client Relationship

Identify client needs and effectively communicate operational progress.

Financial Performance

Adopt Aramark process and systems.

Build revenue and manage budget, including cost controls regarding food, beverage and labor.

Ensure the completion and maintenance of P&L statements.

Achieve food and labor targets.

Manage resources to ensure quality and cost control within budgetary guidelines.

Productivity

Implement and maintain Aramark agenda for both labor and food initiatives.

Create value through efficient operations, appropriate cost controls and profit management.

Full compliance with Operational Excellence fundamentals, including food and labor.

Direct and oversee operations related to production, distribution and food service.

Compliance

Maintain a safe and healthy environment for clients, customers and employees.

Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.

Key Responsibilities

Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development.

Develop operational component forecasts and can explain variances. Responsible for components accounting functions.

Ensures that requirements for appropriate sanitation and safety levels in respective areas are met.

Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training.

Recruits, hires, develops and retains front line team.

Conducts period inventory.

Maintains records to comply with ARAMARK, government and accrediting agency standards.

Interacts with Client Management and maintains effective client and customer relations at all levels with client organization.

May participate in sales process and negotiation of contracts.

Looks for opportunities to implement new products and services which support sales growth and client retention.

Additional Responsibilities

Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility).

Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices.

Qualifications

Requires at least 4 years of experience.

Requires at least 1–3 years of experience in a management role.

Requires previous experience in food service.

Requires a bachelor’s degree or equivalent experience.

Strong communication skills.

Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.

Ability to demonstrate excellent customer service using Aramark's standard model.

Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.

Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.

Must be able to stand for extended periods of time.

Compensation Data Salary range: $80,000 to $85,000.

Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.

Employment Policy There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

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