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Senior Enterprise Customer Success Lead: Value Realization

Pearson, Boise, ID, United States


A global education company is seeking a Lead Specialist in Customer Success to manage strategic enterprise accounts. This senior position involves leading complex onboarding and adoption initiatives aimed at delivering measurable value and effective communication of business impacts. The ideal candidate has over 5 years of experience in Customer Success or Program Management within SaaS environments, with strong analytical skills and a focus on improving customer satisfaction. This position offers a salary range of $100,000 - $115,000 and participates in an annual incentive program. #J-18808-Ljbffr