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Account Manager

Spectraforce Technologies, Mettawa, IL, United States


Position Title: Account Manager II

Work Location: Mettawa, IL 60045 - Hybrid 3 days on-site

Assignment Duration: 12 months

Work Arrangement: Hybrid (3 days on-site)

Position Summary The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

Background & Context The Organization's Ad Agency requires an immediate need to support a growing team, specifically acting as the bridge between internal brand teams and creative execution.

Key Responsibilities

Collaborate with the brand team in the development of creative briefs

Recommend key promotional tactics that align with the strategy and goals of the brand.

Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.

Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.

Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.

Develop annual forecasts.

Conduct financial reconciliations on a monthly basis.

Track time on a daily basis.

Qualification & Experience

Bachelor degree required

Master's degree or equivalent related project or functional experience is desirable

Total account management experience - minimum of 4-6+ years

Pharmaceutical industry experience preferred (both U.S. and Global)

In-house ad agency/ad agency experience a plus

Excellent communications skills: verbal, presentation, written

High energy, positive, organized individual who is comfortable in a high-visibility role

Ability to manage high volume project scope in a fast paced creative environment

Great collaborator with ability to focus on both the big picture and small details

Maintain knowledge of organizational guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.

Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.

Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.

Demonstrate critical creative thinking and problem solving skills.

Demonstrate clear and concise written and verbal communication skills.

Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.

Demonstrate leadership in conflict resolution to facilitate effective outcomes.

Possess ability to work in a high-volume, rapidly paced environment.

Accountability / Scope

Reports to Ad Agency Group Account Manager

Partners with creative team on project initiatives

Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget

Adherence to all company-wide financial policies

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