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Director of Medicare Case Management

RCM Health Care Services, New York, NY, United States


Director of Case Management – Medicare (Hybrid | NYC) Location: Manhattan (2 days onsite / 3 days remote)

Salary: $160,000 – $170,000

Full‑time | Leadership Role

A well‑established, mission‑driven managed care organization in NewYorkCity is seeking a Director of Integrated Case Management (Medicare) to lead its Medicare Advantage and D‑SNP population. This strategic and operational leadership role is responsible for overseeing integrated care management teams, ensuring regulatory compliance (CMS, DOH, OMH), and driving high‑quality, member‑centered care delivery for complex Medicare populations.

Key Responsibilities

Provide oversight of Medicare Advantage and Dual Eligible (D‑SNP) populations

Ensure adherence to Model of Care and regulatory requirements

Lead and supervise clinical and non‑clinical case management staff

Oversee transitions of care and readmission reduction strategies

Collaborate with UM, Quality, Data Analytics, and Customer Service

Support STAR, HEDIS, and CAHPS improvement initiatives

Drive operational enhancements and performance monitoring

Qualifications

BSN required (Master’s preferred)

Active NYS RN license

10+ years healthcare management experience

5+ years leadership experience (Manager level or above)

5+ years managed care leadership overseeing clinical staff

Strong knowledge of CMS, DOH, OMH regulations

This hybrid leadership role offers competitive compensation, strong benefits, and the opportunity to impact care delivery for complex Medicare populations in NYC.

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