Account Manager

GDI Integrated Facilities Service - 7450 North McCormick Boulevard - Responsibilities: Manage and train the work of the janitorial staff in the building; Designate shift and area work assignments; Respond quickly and appropriately to all customer concerns or complaints; take full responsibility to ensure the customer receives closure on all issues and inquiries; Onboard and set-up training for all new employees (including hands-on training; job shadowing; etc.); Identify and communicate the need for any special project work to management