
Director of Customer Retention & Churn Strategy
Verizon, Basking Ridge, NJ, United States
A leading telecommunications company is seeking a Director for their Base Marketing team in Basking Ridge, NJ. This role involves overseeing churn reduction strategies across various sectors including SMB, public, and global enterprise markets. The ideal candidate will have extensive experience in marketing and customer retention, as well as a strong leadership background, guiding cross-functional teams towards effective customer engagement strategies. A significant emphasis on data-driven decision-making and strategic thinking is essential for success in this position.
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