Business Solutions Architect: Sales Operations
Axon, Boston, MA, United States
Business Solutions Architect: Sales Operations
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s
Sales Systems and Enablement portfolio . This role owns delivery and ongoing product management for critical platforms that support the end‑to‑end sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics.
You will act as a
strategic partner to the Sales organization , working closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs, build strong relationships, and translate them into scalable solutions.
In the near term, you will lead high‑impact initiatives focused on improving
sales productivity, deal velocity, and pipeline visibility , including enhancements to quoting, forecasting, and sales workflows. Over time, you will operate as the product owner for assigned sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across the Sales organization.
A key aspect of this role is
close collaboration with IT and Engineering teams , where you will drive
rapid prototyping of ideas , validate solutions with stakeholders, and scale them into production‑ready capabilities.
You own what gets delivered and why; technical teams own how it is built.
What You’ll Do Location:
Hub‑based (Atlanta, Boston, San Francisco, Scottsdale, or Seattle)
Schedule:
Hybrid — onsite Tuesday–Friday, remote Mondays
Reports to:
Director, Business Solutions
Direct Reports:
None (with informal mentorship expectations)
Act as the product manager and delivery lead for Axon’s
Sales Systems , including CRM, quoting/configuration, forecasting, and sales analytics platforms.
Partner deeply with Sales, Sales Operations, and Revenue Operations to
identify pain points, uncover opportunities, and co‑create solutions
that improve sales efficiency and effectiveness.
Build and maintain
strong cross‑functional relationships
across the Sales organization to ensure alignment, trust, and successful adoption of solutions.
Translate complex sales processes and business needs into
clear product requirements, prioritized backlogs, and actionable roadmaps .
Lead end‑to‑end delivery of key sales initiatives: scope definition, roadmap planning, stakeholder alignment, execution, and value realization.
Drive
rapid prototyping with IT and Engineering teams
to test ideas quickly, gather feedback, and iterate before scaling solutions.
Own release planning, UAT strategy, rollout, and adoption across distributed sales teams.
Ensure solutions are scalable, intuitive, and aligned with broader go‑to‑market and revenue strategies.
Product Ownership & Governance
Serve as the system/product owner for assigned Sales Systems, accountable for
roadmap prioritization, tradeoffs, and platform performance .
Define and track
success metrics
such as sales productivity, pipeline visibility, deal cycle time, and adoption.
Establish governance for sales system changes, data quality, and process standardization in partnership with Sales Ops and RevOps.
Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
Continuously identify opportunities to
simplify workflows, reduce manual effort, and improve the seller experience
through automation and better tooling.
Communicate progress, risks, and tradeoffs clearly to Sales and IT leadership.
What You Bring
Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
8+ years of experience in sales systems, business systems product management, or enterprise delivery roles
Strong understanding of
sales processes and go‑to‑market workflows
(CRM, quoting/CPQ, forecasting, pipeline management)
Proven experience owning and delivering
complex, cross‑functional initiatives
in a sales or revenue‑focused environment
Experience with platforms such as Salesforce, CPQ tools, or similar sales technologies
Demonstrated ability to
build relationships and influence stakeholders across Sales, IT, and Operations
Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
Experience working closely with engineering teams to
prototype and scale solutions
Technical fluency with enterprise systems and analytics platforms sufficient to partner effectively with engineering and data teams
Ability to operate independently in ambiguous, high‑impact environments
Strong communication skills and executive presence; comfortable presenting to senior sales and business leaders
Collaborative, outcome‑driven mindset with a passion for improving the seller experience
Benefits That Benefit You
Competitive salary and 401(k) with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, and Vision plans
Fitness and wellness programs
Emotional & mental wellness support
And yes — snacks in our offices
Base Pay Range
$171,000 - $273,600 USD
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.
We are also committed to building diverse teams that reflect the communities we serve.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
#J-18808-Ljbffr
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s
Sales Systems and Enablement portfolio . This role owns delivery and ongoing product management for critical platforms that support the end‑to‑end sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics.
You will act as a
strategic partner to the Sales organization , working closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs, build strong relationships, and translate them into scalable solutions.
In the near term, you will lead high‑impact initiatives focused on improving
sales productivity, deal velocity, and pipeline visibility , including enhancements to quoting, forecasting, and sales workflows. Over time, you will operate as the product owner for assigned sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across the Sales organization.
A key aspect of this role is
close collaboration with IT and Engineering teams , where you will drive
rapid prototyping of ideas , validate solutions with stakeholders, and scale them into production‑ready capabilities.
You own what gets delivered and why; technical teams own how it is built.
What You’ll Do Location:
Hub‑based (Atlanta, Boston, San Francisco, Scottsdale, or Seattle)
Schedule:
Hybrid — onsite Tuesday–Friday, remote Mondays
Reports to:
Director, Business Solutions
Direct Reports:
None (with informal mentorship expectations)
Act as the product manager and delivery lead for Axon’s
Sales Systems , including CRM, quoting/configuration, forecasting, and sales analytics platforms.
Partner deeply with Sales, Sales Operations, and Revenue Operations to
identify pain points, uncover opportunities, and co‑create solutions
that improve sales efficiency and effectiveness.
Build and maintain
strong cross‑functional relationships
across the Sales organization to ensure alignment, trust, and successful adoption of solutions.
Translate complex sales processes and business needs into
clear product requirements, prioritized backlogs, and actionable roadmaps .
Lead end‑to‑end delivery of key sales initiatives: scope definition, roadmap planning, stakeholder alignment, execution, and value realization.
Drive
rapid prototyping with IT and Engineering teams
to test ideas quickly, gather feedback, and iterate before scaling solutions.
Own release planning, UAT strategy, rollout, and adoption across distributed sales teams.
Ensure solutions are scalable, intuitive, and aligned with broader go‑to‑market and revenue strategies.
Product Ownership & Governance
Serve as the system/product owner for assigned Sales Systems, accountable for
roadmap prioritization, tradeoffs, and platform performance .
Define and track
success metrics
such as sales productivity, pipeline visibility, deal cycle time, and adoption.
Establish governance for sales system changes, data quality, and process standardization in partnership with Sales Ops and RevOps.
Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
Continuously identify opportunities to
simplify workflows, reduce manual effort, and improve the seller experience
through automation and better tooling.
Communicate progress, risks, and tradeoffs clearly to Sales and IT leadership.
What You Bring
Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
8+ years of experience in sales systems, business systems product management, or enterprise delivery roles
Strong understanding of
sales processes and go‑to‑market workflows
(CRM, quoting/CPQ, forecasting, pipeline management)
Proven experience owning and delivering
complex, cross‑functional initiatives
in a sales or revenue‑focused environment
Experience with platforms such as Salesforce, CPQ tools, or similar sales technologies
Demonstrated ability to
build relationships and influence stakeholders across Sales, IT, and Operations
Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
Experience working closely with engineering teams to
prototype and scale solutions
Technical fluency with enterprise systems and analytics platforms sufficient to partner effectively with engineering and data teams
Ability to operate independently in ambiguous, high‑impact environments
Strong communication skills and executive presence; comfortable presenting to senior sales and business leaders
Collaborative, outcome‑driven mindset with a passion for improving the seller experience
Benefits That Benefit You
Competitive salary and 401(k) with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, and Vision plans
Fitness and wellness programs
Emotional & mental wellness support
And yes — snacks in our offices
Base Pay Range
$171,000 - $273,600 USD
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.
We are also committed to building diverse teams that reflect the communities we serve.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
#J-18808-Ljbffr