Vertical Sales Engineer II, Spectrum Business
Spectrum, Honolulu, HI, United States
Job Summary
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
As a Vertical Sales Engineer II at Spectrum, you will partner with sales teams and customers to deliver strategic, cost-effective proposals for Fiber Internet Access, Private Networking and Voice solutions. Your expertise will drive successful implementations and position Spectrum as the technology provider of choice for mid‑market organizations.
How You Will Make an Impact
Communicate directly with clients and sales teams to assess network environments, business requirements and technical needs, delivering tailored solutions and strategic proposals
Design complex voice and data network solutions, including preparing network topologies and technical specifications for customer applications
Prepare pre‑sale conceptual designs and collaborate with Engineering and Operations for solution review, approval and costing
Compile project cost elements and work on solution pricing, submitting IRR analyses to Finance for approval
Review and refine solutions for mid‑market clients with 25–500 employees, ensuring proposals align with client needs
Support Sales Engineer I with complex voice and data network solutions, providing technical guidance and assistance
Present technical proposals on Spectrum Business products, guiding customers through integration and implementation
Act as a liaison between customers, sales teams and various internal departments, conducting site surveys to ensure successful installations
Provide post‑sale documentation and support to installation and project management teams, clarifying service expectations with diagrams and written materials
Deliver technical training to Account Executives, Account Managers and Sales Support personnel and assist in the development and launch of new products
Maintain and strive to improve knowledge of Spectrum Business products, industry trends and emerging technologies
Working Conditions
Office environment
Travel Required
Required Qualifications Education
Bachelor’s degree with a concentration in IT or equivalent training, education and experience
Experience
5+ years of sales engineering and networking experience in the telecom or service provider industry
Skills
Read, write, speak and understand English
Work closely with sales executives and proven knowledge of the sales cycle
Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
Extensive understanding of industry networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC‑x, CSU/DSU and CPE
Voice networking expertise, focusing on VoIP, signaling protocols, PBX and strong knowledge of converged multimedia applications
Experience with routing protocols such as BGP, ISIS, OSPF, RIP and emerging technologies
Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
Proven track record of developing long‑term relationships with key decision makers in large enterprises
Proficiency in MS Visio, Word, Excel, PowerPoint, MS Project, presentation and proposal design skills
Valid driver’s license, satisfactory driving record and auto insurance coverage
Preferred Qualifications Education
CCNA, CCDA, CCNP, CCDP, MEF‑CECP certifications preferred
Equal Opportunity Statement Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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As a Vertical Sales Engineer II at Spectrum, you will partner with sales teams and customers to deliver strategic, cost-effective proposals for Fiber Internet Access, Private Networking and Voice solutions. Your expertise will drive successful implementations and position Spectrum as the technology provider of choice for mid‑market organizations.
How You Will Make an Impact
Communicate directly with clients and sales teams to assess network environments, business requirements and technical needs, delivering tailored solutions and strategic proposals
Design complex voice and data network solutions, including preparing network topologies and technical specifications for customer applications
Prepare pre‑sale conceptual designs and collaborate with Engineering and Operations for solution review, approval and costing
Compile project cost elements and work on solution pricing, submitting IRR analyses to Finance for approval
Review and refine solutions for mid‑market clients with 25–500 employees, ensuring proposals align with client needs
Support Sales Engineer I with complex voice and data network solutions, providing technical guidance and assistance
Present technical proposals on Spectrum Business products, guiding customers through integration and implementation
Act as a liaison between customers, sales teams and various internal departments, conducting site surveys to ensure successful installations
Provide post‑sale documentation and support to installation and project management teams, clarifying service expectations with diagrams and written materials
Deliver technical training to Account Executives, Account Managers and Sales Support personnel and assist in the development and launch of new products
Maintain and strive to improve knowledge of Spectrum Business products, industry trends and emerging technologies
Working Conditions
Office environment
Travel Required
Required Qualifications Education
Bachelor’s degree with a concentration in IT or equivalent training, education and experience
Experience
5+ years of sales engineering and networking experience in the telecom or service provider industry
Skills
Read, write, speak and understand English
Work closely with sales executives and proven knowledge of the sales cycle
Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
Extensive understanding of industry networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC‑x, CSU/DSU and CPE
Voice networking expertise, focusing on VoIP, signaling protocols, PBX and strong knowledge of converged multimedia applications
Experience with routing protocols such as BGP, ISIS, OSPF, RIP and emerging technologies
Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
Proven track record of developing long‑term relationships with key decision makers in large enterprises
Proficiency in MS Visio, Word, Excel, PowerPoint, MS Project, presentation and proposal design skills
Valid driver’s license, satisfactory driving record and auto insurance coverage
Preferred Qualifications Education
CCNA, CCDA, CCNP, CCDP, MEF‑CECP certifications preferred
Equal Opportunity Statement Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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