Retention & Renewal Pro — SaaS Growth

A leading supply chain technology firm located in Chicago is seeking a proactive Renewal Account Manager. This pivotal role focuses on ensuring customer retention and satisfaction, managing contract renewals, and identifying upselling opportunities. The ideal candidate should have a Bachelor’s degree, along with 2–5 years of experience in account management or customer success. Strong negotiation skills and proficiency with CRM tools are essential. The position is office-based, requiring presence in Bengaluru five days a week. #J-18808-Ljbffr