Vice President, Enterprise Change
Tokio Marine Highland, Schiller Park, IL, United States
At Tokio Marine Highland (TMH) we are strengthening our enterprise delivery capability to support sustainable growth, sharper strategic alignment and disciplined execution. As the business scales in complexity and ambition, we are embedding a clear governance framework, robust investment prioritization and consistent oversight to ensure initiatives deliver measurable business value.
The VP, Enterprise Change reports to the COO and leads the BAU change function. It is accountable for ensuring that strategic initiatives are prioritized, governed and executed in line with enterprise objectives. The role plays a critical part in embedding a transparent, repeatable delivery model that enhances executive visibility, improves decision quality and drives outcomes at pace and scale.
Key Responsibilities:
Partner with Executive Leadership to define and advance the multi-year change agenda, translating strategic priorities into sequenced roadmaps, investment plans, and disciplined portfolio execution aligned to business and financial objectives.
Lead the enterprise change portfolio, establishing clear prioritization, governance, capacity planning, and performance transparency to ensure initiatives are properly sequenced, resourced, and delivered at a sustainable pace.
Advise the Executive Leadership Team on investment trade-offs, risks, dependencies, and benefit realization, ensuring strong PMO standards, financial controls, and outcome accountability.
Define and embed a consistent change management methodology, leading communications, stakeholder engagement, readiness, and sustained adoption across the enterprise.
Establish outcome-based KPIs and value tracking to ensure initiatives deliver measurable commercial impact, operational efficiency, and strategic advantage, with clear business ownership of benefits.
Team Leadership & Capability Building
Build and lead a high-performing Change team, strengthening enterprise delivery capability, maturity, and a culture of accountability, transparency, and execution excellence.
Experience and Skills Required:
12–15+ years leading large-scale change initiatives.
Experience in the insurance industry
Proven experience building or leading a change function.
Demonstrated success delivering complex, cross-functional programs from strategy through implementation.
Executive presence with strong influencing skills at C-suite level.
Willingness to travel occasionally as needed
Core Competencies
Strategic Portfolio & Value Delivery:
Translate strategy into executable roadmaps; lead enterprise portfolio management, financial oversight, benefits realization, and risk governance.
Organizational Change Leadership:
Drive enterprise change, stakeholder engagement, and sustained adoption through clear executive communication and influence.
Enterprise Stakeholder Influence:
Build alignment across senior leaders through strong judgment, credibility, and organizational awareness.
Executive Decision-Making:
Demonstrate clarity, discernment, and sound escalation judgment in complex, high-impact environments.
Composed Leadership:
Lead with executive presence, emotional intelligence, and resilience under pressure.
Preferred Qualifications
Demonstrated digital and process transformation capabilities
Required Education
Bachelor’s or Master’s degree in Business Administration, Organizational Psychology, Human Resources Management, or a related field.
Preferred Certifications
PROSCI (Change Management)
PMP (Project Management Professional)
Additional Job Details: This hybrid position will be based in Frisco, TX or Chicago, IL, with 2-3 days in office each week.
The pay range for this role is $155,800 - $202,600. This range reflects a good faith estimate of pay at the time of posting. Actual compensation will be determined based on factors such as experience, skills, knowledge, education, and internal pay equity.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH’s success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH’s policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact humanresources@tmhighland.com.
#J-18808-Ljbffr
The VP, Enterprise Change reports to the COO and leads the BAU change function. It is accountable for ensuring that strategic initiatives are prioritized, governed and executed in line with enterprise objectives. The role plays a critical part in embedding a transparent, repeatable delivery model that enhances executive visibility, improves decision quality and drives outcomes at pace and scale.
Key Responsibilities:
Partner with Executive Leadership to define and advance the multi-year change agenda, translating strategic priorities into sequenced roadmaps, investment plans, and disciplined portfolio execution aligned to business and financial objectives.
Lead the enterprise change portfolio, establishing clear prioritization, governance, capacity planning, and performance transparency to ensure initiatives are properly sequenced, resourced, and delivered at a sustainable pace.
Advise the Executive Leadership Team on investment trade-offs, risks, dependencies, and benefit realization, ensuring strong PMO standards, financial controls, and outcome accountability.
Define and embed a consistent change management methodology, leading communications, stakeholder engagement, readiness, and sustained adoption across the enterprise.
Establish outcome-based KPIs and value tracking to ensure initiatives deliver measurable commercial impact, operational efficiency, and strategic advantage, with clear business ownership of benefits.
Team Leadership & Capability Building
Build and lead a high-performing Change team, strengthening enterprise delivery capability, maturity, and a culture of accountability, transparency, and execution excellence.
Experience and Skills Required:
12–15+ years leading large-scale change initiatives.
Experience in the insurance industry
Proven experience building or leading a change function.
Demonstrated success delivering complex, cross-functional programs from strategy through implementation.
Executive presence with strong influencing skills at C-suite level.
Willingness to travel occasionally as needed
Core Competencies
Strategic Portfolio & Value Delivery:
Translate strategy into executable roadmaps; lead enterprise portfolio management, financial oversight, benefits realization, and risk governance.
Organizational Change Leadership:
Drive enterprise change, stakeholder engagement, and sustained adoption through clear executive communication and influence.
Enterprise Stakeholder Influence:
Build alignment across senior leaders through strong judgment, credibility, and organizational awareness.
Executive Decision-Making:
Demonstrate clarity, discernment, and sound escalation judgment in complex, high-impact environments.
Composed Leadership:
Lead with executive presence, emotional intelligence, and resilience under pressure.
Preferred Qualifications
Demonstrated digital and process transformation capabilities
Required Education
Bachelor’s or Master’s degree in Business Administration, Organizational Psychology, Human Resources Management, or a related field.
Preferred Certifications
PROSCI (Change Management)
PMP (Project Management Professional)
Additional Job Details: This hybrid position will be based in Frisco, TX or Chicago, IL, with 2-3 days in office each week.
The pay range for this role is $155,800 - $202,600. This range reflects a good faith estimate of pay at the time of posting. Actual compensation will be determined based on factors such as experience, skills, knowledge, education, and internal pay equity.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH’s success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH’s policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact humanresources@tmhighland.com.
#J-18808-Ljbffr