Customer Service Account Representative
CFS, Franklin, TN, United States
Salary max: $20.00
Duration: Full Time
Customer Service Account Representative
Temporary to Hire / Hourly Pay up to $20.00
Fully Onsite / Franklin, TN
We are seeking a detail-oriented and proactive Customer Service Account Manager to manage international customer orders from start to finish. This role is critical to ensuring accurate order processing, timely shipments, and clear communication with customers, internal teams, and external partners. This position is ideal for professionals who thrive in roles requiring accuracy, coordination, and the management of complex transactions.
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Key Responsibilities - Customer Service Account Representative
- Manage and process international customer orders with accuracy and efficiency
- Coordinate ocean freight bookings to meet customer delivery expectations
- Prepare invoices, customs documentation, and related shipping paperwork
- Communicate order status, shipment tracking, and updates to customers
- Maintain strong relationships with designated customer accounts and resolve issues promptly
- Collaborate closely with internal sales teams, manufacturers, and freight providers
- Maintain and update order tracking sheets and internal systems
- Identify and support process improvement initiatives
- Perform additional duties as assigned
Qualifications & Experience - Customer Service Account Representative
- College degree preferred
- 2 years experience in customer service, logistics, or related field
- International shipping experience strongly preferred
- Proficiency with Microsoft Word, Excel, data processing, and email
#INAPR2026
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Temporary to Hire / Hourly Pay up to $20.00
Fully Onsite / Franklin, TN
We are seeking a detail-oriented and proactive Customer Service Account Manager to manage international customer orders from start to finish. This role is critical to ensuring accurate order processing, timely shipments, and clear communication with customers, internal teams, and external partners. This position is ideal for professionals who thrive in roles requiring accuracy, coordination, and the management of complex transactions.
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Key Responsibilities - Customer Service Account Representative
- Manage and process international customer orders with accuracy and efficiency
- Coordinate ocean freight bookings to meet customer delivery expectations
- Prepare invoices, customs documentation, and related shipping paperwork
- Communicate order status, shipment tracking, and updates to customers
- Maintain strong relationships with designated customer accounts and resolve issues promptly
- Collaborate closely with internal sales teams, manufacturers, and freight providers
- Maintain and update order tracking sheets and internal systems
- Identify and support process improvement initiatives
- Perform additional duties as assigned
Qualifications & Experience - Customer Service Account Representative
- College degree preferred
- 2 years experience in customer service, logistics, or related field
- International shipping experience strongly preferred
- Proficiency with Microsoft Word, Excel, data processing, and email
- - Strong organizational, attention to detail, and time management skills
- - Excellent written and verbal communication skills
- - Customer-focused and service-driven
- - Energetic, adaptable, and comfortable communicating with all levels of management
#INAPR2026
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }