Enterprise Solutions Specialist
Macmillan Learning, Seattle, WA, United States
Overview
At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. Territory
California, Utah, Nevada, Idaho, Washington, and Alaska. It is expected that the incumbent will live within this area. Responsibilities
Sales Strategy and Activities
Identify accounts and contacts with institutional initiatives that target new growth opportunities. Develop a robust pipeline and actively move prospects through sales stages. Secure meetings and presentations at administrative levels to identify needs and position Macmillan solutions. Secure new iClicker site license departments/schools. Identify and generate leads and a pipeline for our Invoke partnership and new expanse products, securing demos and pilots of these products. Identify, work and respond to open RFPs. Identify and develop high‑level relationships within the assigned territory, including CTL, CIO, Provost, Deans and Department Chairs. Coordinate and participate in high‑impact events such as conventions, symposiums, technology events and focus groups. Build awareness of Macmillan Learning products at the institutional level and generate course‑level leads for the Macmillan sales team. Drive sales effectiveness through consistent, high‑quality activity logging, media engagement, and on‑campus presence during peak selling seasons. Log quality calls and events daily in Salesforce during active selling seasons to provide insights for sales management, marketing, and product. Demonstrate relevant media during sales calls tied to qualified takeaway opportunities. Maintain a minimum of at least 3 on‑campus days per week during peak selling seasons (Jan‑Apr and Sep‑Nov). Feedback and Collaboration
Utilize CRM to review customer data, update sales information and enter activity. Collaborate with SEAM, Custom Success Partners, and Custom Specialists within the POD to utilize account research and generate leads. Partner with marketing, product and client services to develop successful strategies designed to gain market share. Provide ongoing research and feedback on classroom technology trends to stakeholders, including sales, marketing and product teams. Gather information on statewide and systemwide initiatives that help further strategy for Macmillan solutions. Drive Enterprise impact and alignment by serving as a strategic liaison and contributor across regional and cross‑functional teams. Represent Enterprise on regional team calls to contribute to training, strategic planning, and execution. Actively communicate field insights and customer feedback through participation in Business Reviews. Collaborate with the Regional Manager to help create and drive effective sales incentives in the region. Facilitate CTL‑driven Macmillan Learning lunch and learn to expand influence and engagement. Communicate regularly with the Product team to share feedback and insights from the field. Maintain regular communication with HSS, STEM, and Custom Specialists; provide leads and context for effective follow‑up. Training and Support
Deliver comprehensive training and onboarding for iClicker adoptions at the institutional, department or CTL level. Serve as iClicker expert for RMs, discipline specialists and reps within your assigned region, including participating in key presentations at the course level. Share information and leads with sales colleagues responsible for selling products at the course level. Qualifications
Bachelor's Degree. Minimum 3 years of Enterprise SaaS sales or higher education technology sales or equivalent experience with a proven sales track record of exceeding goals. Technical proficiency and eagerness to learn new technologies. Innovative and entrepreneurial spirit. Ability to work well both independently and collaboratively with field and remote sales, marketing, product and client success teams. Ability to travel a minimum of 50%. Preferred Qualifications
Leadership experience. B2B sales experience. Consultative selling approach with strong relationship building history. Passionate about emerging education technologies, such as generative AI for education, real‑time analytics, or classroom interactivity tools, and able to translate trends into sales opportunities. Proven ability to act as a strategic field partner to product, marketing, and customer success teams, helping refine product‑market fit and strengthen regional alignment. Experience driving technology adoption and change management in enterprise business or academic institutions, including integrations, data security and scaled implementation. Salary Range
$92,000 - $105,000 / year. Exemption Status
Exempt Physical Requirements
Must be able to multi‑task, concentrate in an open office work environment, and to travel occasionally. Must be able to work more than 40 hours per week as needed. Benefits
Company Car Allowance Competitive pay and bonus plan Generous health benefits (Medical, Dental, Vision) Contributions to your 401(k) retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous People's Day, Election Day, and more) Employee Assistance Program, Education Assistance Program 100% employer‑paid life and AD&D insurance And much more! Equal Opportunity Employer
At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law.
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At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. Territory
California, Utah, Nevada, Idaho, Washington, and Alaska. It is expected that the incumbent will live within this area. Responsibilities
Sales Strategy and Activities
Identify accounts and contacts with institutional initiatives that target new growth opportunities. Develop a robust pipeline and actively move prospects through sales stages. Secure meetings and presentations at administrative levels to identify needs and position Macmillan solutions. Secure new iClicker site license departments/schools. Identify and generate leads and a pipeline for our Invoke partnership and new expanse products, securing demos and pilots of these products. Identify, work and respond to open RFPs. Identify and develop high‑level relationships within the assigned territory, including CTL, CIO, Provost, Deans and Department Chairs. Coordinate and participate in high‑impact events such as conventions, symposiums, technology events and focus groups. Build awareness of Macmillan Learning products at the institutional level and generate course‑level leads for the Macmillan sales team. Drive sales effectiveness through consistent, high‑quality activity logging, media engagement, and on‑campus presence during peak selling seasons. Log quality calls and events daily in Salesforce during active selling seasons to provide insights for sales management, marketing, and product. Demonstrate relevant media during sales calls tied to qualified takeaway opportunities. Maintain a minimum of at least 3 on‑campus days per week during peak selling seasons (Jan‑Apr and Sep‑Nov). Feedback and Collaboration
Utilize CRM to review customer data, update sales information and enter activity. Collaborate with SEAM, Custom Success Partners, and Custom Specialists within the POD to utilize account research and generate leads. Partner with marketing, product and client services to develop successful strategies designed to gain market share. Provide ongoing research and feedback on classroom technology trends to stakeholders, including sales, marketing and product teams. Gather information on statewide and systemwide initiatives that help further strategy for Macmillan solutions. Drive Enterprise impact and alignment by serving as a strategic liaison and contributor across regional and cross‑functional teams. Represent Enterprise on regional team calls to contribute to training, strategic planning, and execution. Actively communicate field insights and customer feedback through participation in Business Reviews. Collaborate with the Regional Manager to help create and drive effective sales incentives in the region. Facilitate CTL‑driven Macmillan Learning lunch and learn to expand influence and engagement. Communicate regularly with the Product team to share feedback and insights from the field. Maintain regular communication with HSS, STEM, and Custom Specialists; provide leads and context for effective follow‑up. Training and Support
Deliver comprehensive training and onboarding for iClicker adoptions at the institutional, department or CTL level. Serve as iClicker expert for RMs, discipline specialists and reps within your assigned region, including participating in key presentations at the course level. Share information and leads with sales colleagues responsible for selling products at the course level. Qualifications
Bachelor's Degree. Minimum 3 years of Enterprise SaaS sales or higher education technology sales or equivalent experience with a proven sales track record of exceeding goals. Technical proficiency and eagerness to learn new technologies. Innovative and entrepreneurial spirit. Ability to work well both independently and collaboratively with field and remote sales, marketing, product and client success teams. Ability to travel a minimum of 50%. Preferred Qualifications
Leadership experience. B2B sales experience. Consultative selling approach with strong relationship building history. Passionate about emerging education technologies, such as generative AI for education, real‑time analytics, or classroom interactivity tools, and able to translate trends into sales opportunities. Proven ability to act as a strategic field partner to product, marketing, and customer success teams, helping refine product‑market fit and strengthen regional alignment. Experience driving technology adoption and change management in enterprise business or academic institutions, including integrations, data security and scaled implementation. Salary Range
$92,000 - $105,000 / year. Exemption Status
Exempt Physical Requirements
Must be able to multi‑task, concentrate in an open office work environment, and to travel occasionally. Must be able to work more than 40 hours per week as needed. Benefits
Company Car Allowance Competitive pay and bonus plan Generous health benefits (Medical, Dental, Vision) Contributions to your 401(k) retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous People's Day, Election Day, and more) Employee Assistance Program, Education Assistance Program 100% employer‑paid life and AD&D insurance And much more! Equal Opportunity Employer
At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law.
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