RN Branch Director, Home Health
CenterWell Home Health, Tyler, TX, United States
Become a part of our caring community.
As Branch Director, you will manage the daily branch operations, ensuring operational efficiencies, quality of patient care and regulatory compliance. You will support business development and patient base growth, and be responsible for people management and development. You will manage the branch/clinical staff and have direct responsibility for ensuring the branch meets applicable Federal, State and local laws regarding the certification and licensure process. You will oversee long‑range planning, fiscal viability and the quality of care provided by the branch. You will recruit, interview and hire staff, monitor quality care and organizational performance, and assist other disciplines in coordinating activities to maintain continuity, appropriateness and quality of services delivered.
This onsite role reports to the Area Director of Operations.
Essential Functions
Develop, plan, implement, analyze and organize operations for the Branch.
Deliver care for all patients served by the Branch by supporting the Clinical Manager(s).
Work with the Area Director of Operations or the AVP of Operations and Finance Department to establish the Branch's revenue and budget goals.
Recognize clinical leadership and provide guidance to the Clinical Manager(s) to promote effective performance and delivery of quality home care services.
Maintain office operations efficiently, productively and in an organized manner, providing a safe working environment for employees, and meeting local ordinances, fire and safety regulations in compliance with company policies.
Conduct quality improvement quarterly committee meetings, review all patient satisfaction data, and follow up on negative patient satisfaction surveys and referral source visits.
Communicate with the Area Director of Operations or the AVP of Operations for direction, problem‑solving and implementation of programs and protocols.
Partner with Sales Directors and Account Managers to meet budgeted admission goals and participate in sales and marketing initiatives.
Required Experience
Current and unrestricted Registered Nurse licensure with authorization to practice in Texas.
Minimum of 2 years of healthcare operations management experience.
Demonstrated experience motivating, educating, supervising and supporting staff and developing a cohesive team.
Experience with quality improvement monitoring and reporting tools and methods.
Knowledge of business management, governmental regulations and accreditation standards.
Proficient in Microsoft Word and Excel.
Valid state driver's license, reliable transportation and automobile liability insurance.
Preferred Experience
Fiscal management experience.
Home Health experience.
Homecare Homebase (HCHB) experience.
Knowledge of PDGM billing requirements.
OASIS experience.
Scheduled Weekly Hours 40
Pay Range The compensation range below reflects a good faith estimate of starting base pay for full‑time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job‑related skills, knowledge, experience, education, certifications, etc.
$93,000 – $128,000 per year.
This job is eligible for a bonus incentive plan, based on company and/or individual performance.
Description of Benefits Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole‑person well‑being. Associate benefits encourage personal wellness and smart healthcare decisions for you and your family while acknowledging life outside of work. Benefits include medical, dental, vision, 401(k) retirement savings plan, paid time off (including holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.
About Us CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech‑language pathologists, home health aides and medical social workers, all working together to help patients rehabilitate, recover and regain their independence, enabling a healthier and happier life.
About CenterWell, a Humana company CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put patients at the center of everything we do. We are a large provider of senior‑focused primary care, home healthcare, and integrate home delivery, specialty, hospice and retail pharmacy services, focusing on whole health and the physical, emotional and social wellness of our patients.
Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training at all levels of employment.
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As Branch Director, you will manage the daily branch operations, ensuring operational efficiencies, quality of patient care and regulatory compliance. You will support business development and patient base growth, and be responsible for people management and development. You will manage the branch/clinical staff and have direct responsibility for ensuring the branch meets applicable Federal, State and local laws regarding the certification and licensure process. You will oversee long‑range planning, fiscal viability and the quality of care provided by the branch. You will recruit, interview and hire staff, monitor quality care and organizational performance, and assist other disciplines in coordinating activities to maintain continuity, appropriateness and quality of services delivered.
This onsite role reports to the Area Director of Operations.
Essential Functions
Develop, plan, implement, analyze and organize operations for the Branch.
Deliver care for all patients served by the Branch by supporting the Clinical Manager(s).
Work with the Area Director of Operations or the AVP of Operations and Finance Department to establish the Branch's revenue and budget goals.
Recognize clinical leadership and provide guidance to the Clinical Manager(s) to promote effective performance and delivery of quality home care services.
Maintain office operations efficiently, productively and in an organized manner, providing a safe working environment for employees, and meeting local ordinances, fire and safety regulations in compliance with company policies.
Conduct quality improvement quarterly committee meetings, review all patient satisfaction data, and follow up on negative patient satisfaction surveys and referral source visits.
Communicate with the Area Director of Operations or the AVP of Operations for direction, problem‑solving and implementation of programs and protocols.
Partner with Sales Directors and Account Managers to meet budgeted admission goals and participate in sales and marketing initiatives.
Required Experience
Current and unrestricted Registered Nurse licensure with authorization to practice in Texas.
Minimum of 2 years of healthcare operations management experience.
Demonstrated experience motivating, educating, supervising and supporting staff and developing a cohesive team.
Experience with quality improvement monitoring and reporting tools and methods.
Knowledge of business management, governmental regulations and accreditation standards.
Proficient in Microsoft Word and Excel.
Valid state driver's license, reliable transportation and automobile liability insurance.
Preferred Experience
Fiscal management experience.
Home Health experience.
Homecare Homebase (HCHB) experience.
Knowledge of PDGM billing requirements.
OASIS experience.
Scheduled Weekly Hours 40
Pay Range The compensation range below reflects a good faith estimate of starting base pay for full‑time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job‑related skills, knowledge, experience, education, certifications, etc.
$93,000 – $128,000 per year.
This job is eligible for a bonus incentive plan, based on company and/or individual performance.
Description of Benefits Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole‑person well‑being. Associate benefits encourage personal wellness and smart healthcare decisions for you and your family while acknowledging life outside of work. Benefits include medical, dental, vision, 401(k) retirement savings plan, paid time off (including holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.
About Us CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech‑language pathologists, home health aides and medical social workers, all working together to help patients rehabilitate, recover and regain their independence, enabling a healthier and happier life.
About CenterWell, a Humana company CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put patients at the center of everything we do. We are a large provider of senior‑focused primary care, home healthcare, and integrate home delivery, specialty, hospice and retail pharmacy services, focusing on whole health and the physical, emotional and social wellness of our patients.
Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training at all levels of employment.
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