ViiV Healthcare Associate Director, Field Reimbursement - Milwaukee
GSK, Milwaukee, WI, United States
Site Name:
USA - Wisconsin - Milwaukee
Posted Date:
Apr 1 2026
Region: Milwaukee
ViiV Healthcare (VHC) is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education for the prevention and treatment for HIV. We go to extraordinary lengths to deliver breakthroughs, both in prevention, treatments, care solutions, and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV, developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated.
We are aware of how much is at stake for those at‑risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast‑paced, diverse, inclusive, competitive, and caring. ViiV Healthcare is not just a place to work – it’s a place to belong, an invitation to bring your very best, and a team of impact‑driven members who are hungry to make a difference.
Associate Director, Field Reimbursement The Associate Director, Field Reimbursement addresses a critical gap in the US healthcare system – the complexity of post‑prescribing access barriers. In therapeutic areas such as HIV/AIDS, where PrEP and treatment access could involve multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes, significant complexity can delay or disrupt patient access to prescribed therapies. The role simplifies and accelerates VHC Injectable implementation and user experience for Healthcare Providers, patients living with HIV, and people who can benefit from HIV Prevention within a specified geographic region.
Field Reimbursement personnel serve as field‑based, customer‑facing educational resources, equipping healthcare providers and office staff with the knowledge and tools to navigate reimbursement complexities independently. By providing education to customers this function helps prevent access disruptions before they occur to ensure patients can access their prescribed medicine. When complex reimbursement issues do arise post‑prescription, Field Reimbursement personnel provide specialized guidance to support resolution. The ADFR will operate as the subject‑matter expert on reimbursement, access, and coverage issues affecting ViiV’s long‑acting injectables to facilitate appropriate patient access.
Key Responsibilities
Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
Educate offices in navigating access and reimbursement challenges independently through the post‑prescribing phase.
Support complex access and reimbursement issues as needed.
Identify and prioritize implementation barriers for removal at customer campuses.
Develop strategic plans that include next actions, action owners and completion dates.
Drive implementation barrier closure.
Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.
Ideal Candidate Profile The ideal candidate must thrive in a fast‑paced, complex environment. They also need to partner cross‑functionally internally and externally while remaining highly adaptable in a changing ecosystem. Success requires demonstrated experience working within a diverse team, navigating multiple sites of care, and developing and implementing strategic business plans with specific, measurable, action‑oriented objectives.
Basic Qualifications
Bachelor’s Degree & five or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.
Experience with J codes, Q codes, and reimbursement billing requirements.
Ability to travel 50% or more of the time.
Preferred Qualifications
Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance.
Experience with specialty injected or infused products in buy‑and‑bill settings across sites of care.
Experience working with specialty pharmacy and reimbursement HUB services.
Exceptional communication skills with demonstrated ability to simplify complex systems and persuade.
Strong relationship‑management, problem‑solving, and independent execution skills.
Demonstrated ability to effectively educate offices on access and reimbursement processes.
Proactive implementation execution excellence focused on streamlining and simplifying processes.
Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
Knowledge of aligned accounts and existing customer relationships.
Compensation & Benefits Compensation Grade: 6 Job Posting End Date: Not Available
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employees.
Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We combine expertise in research, manufacturing, policy, and more to push the boundaries of what people think is possible in HIV treatment and care. Through our connection with GSK, we leverage their proud history and resources to provide you with the full range of employee benefits.
Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do. We foster a truly inclusive culture where everyone can be themselves and feel like they belong.
Accommodations If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing
usrecruitment.adjustments@gsk.com .
Equal Opportunity Employer ViiV is an Equal Opportunity Employer. Qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any basis prohibited under federal, state or local law.
Important Notice to Employment Businesses/Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement between the employment business/agency and ViiV. In the absence of such written authorization, any actions undertaken by the employment business/agency shall be deemed to have been performed without consent or contractual agreement. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a U.S. Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may need to capture and report expenses ViiV incurs on your behalf in the event you are afforded an interview for employment. This is necessary to ensure ViiV’s compliance with all federal and state U.S. Transparency requirements.
For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
https://openpaymentsdata.cms.gov/ .
#J-18808-Ljbffr
USA - Wisconsin - Milwaukee
Posted Date:
Apr 1 2026
Region: Milwaukee
ViiV Healthcare (VHC) is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education for the prevention and treatment for HIV. We go to extraordinary lengths to deliver breakthroughs, both in prevention, treatments, care solutions, and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV, developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated.
We are aware of how much is at stake for those at‑risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast‑paced, diverse, inclusive, competitive, and caring. ViiV Healthcare is not just a place to work – it’s a place to belong, an invitation to bring your very best, and a team of impact‑driven members who are hungry to make a difference.
Associate Director, Field Reimbursement The Associate Director, Field Reimbursement addresses a critical gap in the US healthcare system – the complexity of post‑prescribing access barriers. In therapeutic areas such as HIV/AIDS, where PrEP and treatment access could involve multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes, significant complexity can delay or disrupt patient access to prescribed therapies. The role simplifies and accelerates VHC Injectable implementation and user experience for Healthcare Providers, patients living with HIV, and people who can benefit from HIV Prevention within a specified geographic region.
Field Reimbursement personnel serve as field‑based, customer‑facing educational resources, equipping healthcare providers and office staff with the knowledge and tools to navigate reimbursement complexities independently. By providing education to customers this function helps prevent access disruptions before they occur to ensure patients can access their prescribed medicine. When complex reimbursement issues do arise post‑prescription, Field Reimbursement personnel provide specialized guidance to support resolution. The ADFR will operate as the subject‑matter expert on reimbursement, access, and coverage issues affecting ViiV’s long‑acting injectables to facilitate appropriate patient access.
Key Responsibilities
Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
Educate offices in navigating access and reimbursement challenges independently through the post‑prescribing phase.
Support complex access and reimbursement issues as needed.
Identify and prioritize implementation barriers for removal at customer campuses.
Develop strategic plans that include next actions, action owners and completion dates.
Drive implementation barrier closure.
Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.
Ideal Candidate Profile The ideal candidate must thrive in a fast‑paced, complex environment. They also need to partner cross‑functionally internally and externally while remaining highly adaptable in a changing ecosystem. Success requires demonstrated experience working within a diverse team, navigating multiple sites of care, and developing and implementing strategic business plans with specific, measurable, action‑oriented objectives.
Basic Qualifications
Bachelor’s Degree & five or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.
Experience with J codes, Q codes, and reimbursement billing requirements.
Ability to travel 50% or more of the time.
Preferred Qualifications
Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance.
Experience with specialty injected or infused products in buy‑and‑bill settings across sites of care.
Experience working with specialty pharmacy and reimbursement HUB services.
Exceptional communication skills with demonstrated ability to simplify complex systems and persuade.
Strong relationship‑management, problem‑solving, and independent execution skills.
Demonstrated ability to effectively educate offices on access and reimbursement processes.
Proactive implementation execution excellence focused on streamlining and simplifying processes.
Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
Knowledge of aligned accounts and existing customer relationships.
Compensation & Benefits Compensation Grade: 6 Job Posting End Date: Not Available
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employees.
Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We combine expertise in research, manufacturing, policy, and more to push the boundaries of what people think is possible in HIV treatment and care. Through our connection with GSK, we leverage their proud history and resources to provide you with the full range of employee benefits.
Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do. We foster a truly inclusive culture where everyone can be themselves and feel like they belong.
Accommodations If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing
usrecruitment.adjustments@gsk.com .
Equal Opportunity Employer ViiV is an Equal Opportunity Employer. Qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any basis prohibited under federal, state or local law.
Important Notice to Employment Businesses/Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement between the employment business/agency and ViiV. In the absence of such written authorization, any actions undertaken by the employment business/agency shall be deemed to have been performed without consent or contractual agreement. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a U.S. Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may need to capture and report expenses ViiV incurs on your behalf in the event you are afforded an interview for employment. This is necessary to ensure ViiV’s compliance with all federal and state U.S. Transparency requirements.
For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
https://openpaymentsdata.cms.gov/ .
#J-18808-Ljbffr