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Director of Landscape Operations

Charleston Grounds Management, North Charleston, SC, United States


Overview

Charleston Grounds Management is a growing commercial landscape maintenance company serving HOA and commercial properties throughout the Charleston area. We are hiring a Director of Operations to lead and own all day-to-day field operations across maintenance, enhancements, irrigation, and chemical divisions. This is a senior leadership position with full operational authority and accountability. The ideal candidate has strong operational experience, understands financial performance, and brings sales and contract negotiation experience to the role. If you have successfully managed multi-million-dollar commercial landscape operations and are ready to lead at a higher level, we want to speak with you.

What You Will Be Responsible For

Operations Leadership

Oversee all field production and crew performance

Run weekly labor vs. budget meetings, and Sales/Production Meeting

Improve routing, scheduling, and operational efficiency

Enforce safety and equipment standards

Ensure jobs are completed on time and within budget

Financial Performance

Own gross margin targets for maintenance and enhancements

Monitor labor percentage weekly

Drive job costing accuracy within Aspire

Report weekly KPIs to leadership

Improve operational profitability

Sales & Contract Support

Support Account Managers with client strategy and renewals

Assist with contract negotiations and pricing discussions

Identify enhancement opportunities

Strengthen overall revenue performance

Hit Revenue Sales Goals for the company

Team Leadership

Lead and hold Account Managers accountable

Develop foremen and field supervisors

Address underperformance directly

Build leadership depth within the field

Systems

Drive proper use of Aspire Landscape Software

Strengthen reporting and operational structure

Standardize production expectations

Qualifications

7+ years in commercial landscape operations leadership

Minimum 5 years experience as a commercial landscape Account Manager

Proven sales experience in commercial landscape services

Ability to assist with contract negotiations, renewals, and pricing discussions

Experience managing $8M+ in annual revenue preferred

Strong understanding of labor budgeting, gross margin control, and job costing

Proven track record improving operational and financial performance

Experience with Aspire or similar landscape ERP systems

Comfortable reviewing P&Ls and financial metrics

Strong leadership presence with high accountability standards

Ability to lead managers, foremen, and field teams effectively

Compensation & Benefits

$105,000 – $135,000 base salary (based on experience and qualifications)

Bonus tied to operational and EBITDA performance

Executive-level leadership authority

Health benefits & 401K

Paid time off

Relocation assistance available

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