Admissions Director
Mass General Brigham, Cambridge, MA, United States
Overview
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary Responsible for directing the patient admissions function of the facility, including scheduling, registration, eligibility, benefit verification, pre-authorization, financial counseling/patient financial education, and pre-service/point of service collections. Develops policies and procedures that support organizational goals and objectives for the patient admissions function.
Does this position require Patient Care?
No
Essential Functions
Responsible for hospital admissions organizational strategies and establishing admissions objectives in line with organization goals.
Directs patient admissions and access operations, staffing, policies and procedures.
Determines and implements admissions best-practices, develops and revises admission and discharge processes.
Oversees admissions trend analysis; preparation of critical measurements; implementation of production, productivity, quality, and patient‑service goals; leads system improvements.
Develops, implements, and maintains revenue‑generating strategies related to admissions and patient capacity.
Enhances hospital patient care delivery system by fostering admissions function communication between admissions and clinical staff.
Qualifications Education:
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? Yes.
Licenses and Credentials:
Licensed Practical Nurse (LPN - State License) – Generic – HR Only preferred; Physical Therapist (State License) – Generic – HR Only preferred; Registered Nurse (RN - State License) – Generic – HR Only preferred.
Experience:
Admissions experience 5-7 years required; admissions leadership experience 5-7 years required.
Knowledge, Skills, and Abilities:
Knowledge of industry policies and practices.
Ability to motivate and develop others.
Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers to resolve problems and negotiate resolutions.
Proficient with Microsoft products and comfortable learning new technologies.
Ability to assimilate and analyze large amount of data/information within a data set.
Physical Requirements
Standing Occasionally (3‑33%)
Walking Occasionally (3‑33%)
Sitting Constantly (67‑100%)
Lifting Occasionally (3‑33%) 20lbs‑35lbs
Carrying Occasionally (3‑33%) 20lbs‑35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3‑33%)
Stooping Occasionally (3‑33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3‑33%)
Gross Manipulation (Handling) Constantly (67‑100%)
Fine Manipulation (Fingering) Frequently (34‑66%)
Feeling Constantly (67‑100%)
Foot Use Rarely (Less than 2%)
Vision – Far Constantly (67‑100%)
Vision – Near Constantly (67‑100%)
Talking Constantly (67‑100%)
Hearing Constantly (67‑100%)
Additional Details Remote Type:
Onsite
Work Location:
1575 Cambridge Street
Scheduled Weekly Hours:
40
Employee Type:
Regular
Work Shift:
Day (United States of America)
Pay Range:
$99,465.60 - $141,804.00 Annual
Grade:
8
EEO Statement 1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
#J-18808-Ljbffr
Job Summary Responsible for directing the patient admissions function of the facility, including scheduling, registration, eligibility, benefit verification, pre-authorization, financial counseling/patient financial education, and pre-service/point of service collections. Develops policies and procedures that support organizational goals and objectives for the patient admissions function.
Does this position require Patient Care?
No
Essential Functions
Responsible for hospital admissions organizational strategies and establishing admissions objectives in line with organization goals.
Directs patient admissions and access operations, staffing, policies and procedures.
Determines and implements admissions best-practices, develops and revises admission and discharge processes.
Oversees admissions trend analysis; preparation of critical measurements; implementation of production, productivity, quality, and patient‑service goals; leads system improvements.
Develops, implements, and maintains revenue‑generating strategies related to admissions and patient capacity.
Enhances hospital patient care delivery system by fostering admissions function communication between admissions and clinical staff.
Qualifications Education:
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? Yes.
Licenses and Credentials:
Licensed Practical Nurse (LPN - State License) – Generic – HR Only preferred; Physical Therapist (State License) – Generic – HR Only preferred; Registered Nurse (RN - State License) – Generic – HR Only preferred.
Experience:
Admissions experience 5-7 years required; admissions leadership experience 5-7 years required.
Knowledge, Skills, and Abilities:
Knowledge of industry policies and practices.
Ability to motivate and develop others.
Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers to resolve problems and negotiate resolutions.
Proficient with Microsoft products and comfortable learning new technologies.
Ability to assimilate and analyze large amount of data/information within a data set.
Physical Requirements
Standing Occasionally (3‑33%)
Walking Occasionally (3‑33%)
Sitting Constantly (67‑100%)
Lifting Occasionally (3‑33%) 20lbs‑35lbs
Carrying Occasionally (3‑33%) 20lbs‑35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3‑33%)
Stooping Occasionally (3‑33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3‑33%)
Gross Manipulation (Handling) Constantly (67‑100%)
Fine Manipulation (Fingering) Frequently (34‑66%)
Feeling Constantly (67‑100%)
Foot Use Rarely (Less than 2%)
Vision – Far Constantly (67‑100%)
Vision – Near Constantly (67‑100%)
Talking Constantly (67‑100%)
Hearing Constantly (67‑100%)
Additional Details Remote Type:
Onsite
Work Location:
1575 Cambridge Street
Scheduled Weekly Hours:
40
Employee Type:
Regular
Work Shift:
Day (United States of America)
Pay Range:
$99,465.60 - $141,804.00 Annual
Grade:
8
EEO Statement 1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
#J-18808-Ljbffr