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Director of Operations

ApolloMD, Springfield, OR, United States


ApolloMD is a physician-led national group practice specializing in Emergency Medicine, Hospital Medicine, Anesthesia, and Radiology Services. The organization is dedicated to enhancing quality, efficiency, and patient satisfaction through collaboration with partner facilities. By implementing best practices and driving process improvements, ApolloMD consistently focuses on delivering exceptional outcomes. Committed to fostering innovation and communication, ApolloMD is a trusted leader in healthcare services across the nation.

Role Description The Director of Operations (DOs) is an instrumental part of our practice management and support team. Our DOs work closely with our clinicians to ensure that they have the resources and workflow to meet the expectations of our hospital partners. DOs facilitate recruitment, credentialing, onboarding, scheduling, and payroll functions for our clinician teams. Experience in clinician services and practice support, including all areas of business logistics, practice finance, and customer service are vital skills. The Director of Operations focuses on hospital wide initiatives and works closely with hospital leadership to develop a strategic partnership and align our service lines.

ApolloMD liaison to assigned partner hospital administration.

Ensure completed schedules with facility credentialed providers.

Coordination of recruiting efforts to maintain continuity of providers optimized to 100 percent staffing levels.

Regular communication with appropriate hospital decision makers regarding operational quality metrics, expansion of services, process improvement and performance.

Solid understanding of healthcare industry quality metrics, as well as trends within healthcare.

Participates and identifies performance improvement activities to improve quality of care, promote excellent patient outcomes and provide a cost-effective environment for patient care.

Ability to identify operational efficiency and cost reduction opportunities.

Identification of operational issues, processes and systems for improved performance.

Manage a team of recruiters, credentialers and schedulers.

Leads by example and motivates all team members to perform at their highest level while mindful of engagement and job satisfaction.

Required Education and Skills

Bachelor’s degree in healthcare or related field with 2+ years of experience - or -

Recent M.B.A., M.H.A., or equivalent graduate

Eager to get into operations and gain experience

Great interpersonal and client service skills

Analytical skills

Must be willing to travel as needed within the territory

To promote a positive company culture where work-life balance is a primary component, we also offer the following benefits to our employees:

Paid Time Off

Full Health Benefit Package

Generous Employer Contribution to Health Spending Account

401(k) with employer contribution

Employee Assistance Program

Voluntary Short Term/Long Term Disability

Wellness Program

Independent Physicians Resource, Inc. is committed to the principles of equal employment opportunity and strives to avoid all discrimination. All qualified employees and applicants are entitled to equal opportunities and treatment regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, or physical or mental disability (subject to the ability to perform essential functions of the job).

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