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National Director of Logistics

Keystone Distinction Group, New York, NY, United States


JOB DESCRIPTION:

Director of Logistics

The Director of Logistics is responsible for Domestic and International Freight, company-owned and third-party Distribution Centers, as well as Corporate Inventory Control. The role combines hands-on operational leadership with ownership of end-to-end supply chain processes, technology, and performance. This leader partners cross-functionally and cross-regionally to ensure the logistics network delivers on time with industry-leading cost efficiency.

Recruiting, training, accountability, and staff development are essential drivers of success. The ideal candidate demonstrates a proven ability to foster a culture of operational excellence and continuous improvement within a fast-paced environment, combining strategic vision with the willingness to dive into the details to advance that vision.

KEY RESPONSIBILITIES:

• Lead all domestic and international freight operations, ensuring reliable, on-time, and cost-optimized delivery.

• Accountable for freight P&L performance across all serviced stores and distribution centers.

• Manage carrier and forwarder relationships, execute RFPs, negotiate rates, enforce routing guides, and resolve service issues quickly and effectively.

• Oversee international container flow, booking management, drayage, port performance, and customs compliance.

• Continuously monitor internally managed lanes to ensure industry-leading cost performance by comparing to supplier rates, industry benchmarks, and regular market quotes.

• Regularly evaluate vendor-delivered lanes to identify supply chain optimization opportunities and convert to internally managed lanes when cost savings exist.

• Lead the development and implementation of systems and technology that enhance efficiency, improve transparency, and support enterprise-wide supply chain excellence.

• Promote a culture of continuous improvement by driving robust training, talent development, and meaningful employee engagement.

• Collaborate with leadership across the supply chain and across regions to drive performance improvements and share best practices.

• Responsible for full distribution center P&L results.

• Direct day-to-day performance of company-owned DCs to achieve industry-leading cost efficiency while ensuring safe operations and on-time/in-full delivery.

• Oversee third-party DCs, holding 3PL partners accountable through KPIs, operational reviews, and clear performance expectations.

• Guide DC leaders and frontline teams to troubleshoot issues, improve processes, and drive consistent high-level execution.

• Ensure strong hiring pipelines, training programs, and workforce development to support stable and productive operations.

• Minimize shrink by ensuring proper product handling and maintaining high inventory accuracy through rigorous cycle counts, prompt claim resolution, disciplined process adherence, and regular reconciliation of store and DC inventory.

• Lead the development and adoption of systems and technology that enhance efficiency and advance operational capabilities.

• Collaborate with leadership across the supply chain and across regions to drive performance improvements and share best practices.

• Proven success in:

• Leading and developing high-performance teams.

• Establishing efficient processes to deliver best-in-class business results.

• Creating a culture of continuous improvement.

• Prior experience with food distribution is preferred.

REQUIRED MINIMUM EXPERIENCE:

• A bachelor’s degree in Business, Engineering, Supply Chain Management, or a related field is required.

• 7+ years of progressive logistics or supply chain leadership experience, including direct management of distribution center operations.

• Proven success in:

• Leading and developing high-performance teams.

• Establishing efficient processes to deliver best-in-class business results.

• Creating a culture of continuous improvement.

• Prior experience with food distribution is preferred.

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