VP - Communications Manager - Senior Graphic Designer - CCB Communications, Cons
JPMorganChase, Columbus, OH, United States
The Consumer & Community Banking (CCB) Communications team is seeking an experienced design leader with deep expertise in executive presentation design, visual storytelling, and internal brand systems. This role supports CCB Communications by leading the visual expression of strategy, priorities, and narratives through high‑impact executive presentations and scalable internal communications.
The role is centered on executive presentation design for the firm’s most visible and high‑stakes moments. You will lead the design and shaping of presentations used in critical leadership forums, strategic reviews, and internal‑ and external‑facing events. In parallel, you will own and evolve the internal visual identity for CCB Communications, ensuring a cohesive, recognizable, and executive‑ready visual language across internal communications.
Success in this role requires exceptional narrative judgment, strong design leadership, and the ability to translate complex strategy, data, and messaging into clear, persuasive, and polished stories for senior audiences. PowerPoint is the primary tool used to deliver this work, but the core requirement is excellence in executive presentation design and visual systems regardless of medium.
As a senior member of the CCB Multimedia Center of Excellence, you will act as a trusted creative advisor to senior communications leaders and business executives, set visual standards, and drive the evolution of how CCB communicates internally at scale.
Job Responsibilities
Lead executive presentation design for CCB Communications, setting visual and storytelling standards for senior‑level communications
Design and shape presentations used in high‑stakes leadership forums and internal‑ and external‑facing events
Own and evolve the internal visual identity and brand system for CCB Communications, ensuring clarity, consistency, and executive‑level polish
Define visual frameworks, templates, and design principles that enable scalable, repeatable, and high‑quality internal communications
Partner with senior communications leaders and business executives to translate complex strategies, priorities, and data into clear, compelling executive narratives
Serve as a trusted advisor on presentation strategy, visual storytelling, and executive‑level design judgment
Collaborate with the content automation group to version and operationalize visual assets across lines of business and functions, enabling scale and efficiency in multimedia and design for internal communications
Ensure visual systems and assets are designed for flexibility, automation, and reuse without compromising quality or brand integrity
Oversee presentation and visual design efforts from concept through final delivery, ensuring alignment with communications objectives, business priorities, and brand standards
Provide direction and guidance to designers, freelance partners, and agencies supporting executive presentation or internal brand work as needed
Act as a senior brand and design steward within CCB Communications, ensuring alignment with JPMorganChase brand guidelines
Anticipate executive and organizational needs, proactively identifying opportunities to improve clarity, consistency, and impact across internal communications
Contribute to the evolution of executive presentation, internal brand, and visual storytelling practices within the MMCoE, including tools, templates, and best practices
Required qualifications, capabilities and skills
10+ years of professional design experience in an agency or corporate communications environment with substantial experience supporting senior executive audiences
Demonstrated mastery of executive presentation design with a portfolio that includes high‑stakes leadership, strategic, and internal‑ and external‑facing presentations
Proven experience owning or evolving an internal visual identity or brand system within a complex organization
Strong command of narrative structure, information hierarchy, and executive‑level visual judgment with demonstrated ability to design for bespoke executive moments and scalable, system‑driven communications
High proficiency in Microsoft PowerPoint as a primary presentation design tool, and demonstrated mastery of Adobe Creative Suite—including Illustrator and Photoshop—with experience in After Effects or Premiere a plus
Exceptional visual design skills including layout, typography, composition, and color usage
Strong executive communication skills with the ability to influence, advise, and build credibility with senior stakeholders
Experience partnering with automation, platform, or enablement teams to scale creative or communications outputs preferred
Demonstrated ability to manage complex workstreams and competing priorities across multiple teams and initiatives
Excellent interpersonal and collaboration skills with comfort operating in ambiguity and high‑visibility environments; self‑directed, highly accountable, and comfortable making decisions with limited guidance
Preferred qualifications, capabilities and skills
Bachelor’s degree in graphic design, communications, or a related field required
Experience in financial services, technology, or highly regulated environments strongly preferred
Familiarity with digital, UX/UI, responsive design, and motion concepts a plus
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit the FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team The Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions—all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best‑in‑class portfolio of partnerships including Madison Square Garden, the Chase Center, and the U.S. Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
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The role is centered on executive presentation design for the firm’s most visible and high‑stakes moments. You will lead the design and shaping of presentations used in critical leadership forums, strategic reviews, and internal‑ and external‑facing events. In parallel, you will own and evolve the internal visual identity for CCB Communications, ensuring a cohesive, recognizable, and executive‑ready visual language across internal communications.
Success in this role requires exceptional narrative judgment, strong design leadership, and the ability to translate complex strategy, data, and messaging into clear, persuasive, and polished stories for senior audiences. PowerPoint is the primary tool used to deliver this work, but the core requirement is excellence in executive presentation design and visual systems regardless of medium.
As a senior member of the CCB Multimedia Center of Excellence, you will act as a trusted creative advisor to senior communications leaders and business executives, set visual standards, and drive the evolution of how CCB communicates internally at scale.
Job Responsibilities
Lead executive presentation design for CCB Communications, setting visual and storytelling standards for senior‑level communications
Design and shape presentations used in high‑stakes leadership forums and internal‑ and external‑facing events
Own and evolve the internal visual identity and brand system for CCB Communications, ensuring clarity, consistency, and executive‑level polish
Define visual frameworks, templates, and design principles that enable scalable, repeatable, and high‑quality internal communications
Partner with senior communications leaders and business executives to translate complex strategies, priorities, and data into clear, compelling executive narratives
Serve as a trusted advisor on presentation strategy, visual storytelling, and executive‑level design judgment
Collaborate with the content automation group to version and operationalize visual assets across lines of business and functions, enabling scale and efficiency in multimedia and design for internal communications
Ensure visual systems and assets are designed for flexibility, automation, and reuse without compromising quality or brand integrity
Oversee presentation and visual design efforts from concept through final delivery, ensuring alignment with communications objectives, business priorities, and brand standards
Provide direction and guidance to designers, freelance partners, and agencies supporting executive presentation or internal brand work as needed
Act as a senior brand and design steward within CCB Communications, ensuring alignment with JPMorganChase brand guidelines
Anticipate executive and organizational needs, proactively identifying opportunities to improve clarity, consistency, and impact across internal communications
Contribute to the evolution of executive presentation, internal brand, and visual storytelling practices within the MMCoE, including tools, templates, and best practices
Required qualifications, capabilities and skills
10+ years of professional design experience in an agency or corporate communications environment with substantial experience supporting senior executive audiences
Demonstrated mastery of executive presentation design with a portfolio that includes high‑stakes leadership, strategic, and internal‑ and external‑facing presentations
Proven experience owning or evolving an internal visual identity or brand system within a complex organization
Strong command of narrative structure, information hierarchy, and executive‑level visual judgment with demonstrated ability to design for bespoke executive moments and scalable, system‑driven communications
High proficiency in Microsoft PowerPoint as a primary presentation design tool, and demonstrated mastery of Adobe Creative Suite—including Illustrator and Photoshop—with experience in After Effects or Premiere a plus
Exceptional visual design skills including layout, typography, composition, and color usage
Strong executive communication skills with the ability to influence, advise, and build credibility with senior stakeholders
Experience partnering with automation, platform, or enablement teams to scale creative or communications outputs preferred
Demonstrated ability to manage complex workstreams and competing priorities across multiple teams and initiatives
Excellent interpersonal and collaboration skills with comfort operating in ambiguity and high‑visibility environments; self‑directed, highly accountable, and comfortable making decisions with limited guidance
Preferred qualifications, capabilities and skills
Bachelor’s degree in graphic design, communications, or a related field required
Experience in financial services, technology, or highly regulated environments strongly preferred
Familiarity with digital, UX/UI, responsive design, and motion concepts a plus
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit the FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team The Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions—all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best‑in‑class portfolio of partnerships including Madison Square Garden, the Chase Center, and the U.S. Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
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