Genesys Cloud CX Architect - Multichannel IVR Expert

A contact center solutions provider in Raritan, NJ is seeking a professional to support and manage Genesys Cloud CX technologies. Responsibilities include system configuration, administration, and troubleshooting within customer service operations. Candidates should possess exceptional communication and documentation skills, along with hands-on experience in contact center environments and Genesys Cloud. This role requires flexibility to work in various time zones and strong customer handling abilities. #J-18808-Ljbffr