Director of New Student Relations
NorthWest Arkansas Community College, Little Rock, AR, United States
Job Overview
NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.
As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.
NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.
Position Summary The Director of New Student Relations leads strategic outreach efforts to engage prospective, newly admitted, and continuing students. Reporting to the Dean of Community and Student Engagement, the Director uses recruitment data and insights to guide outreach strategies, manages campus recruitment events, and oversees high-impact outreach initiatives. This role collaborates with high schools and community partners, supervises a team of recruitment professionals, and ensures the successful execution of the College and Career Coach grant program. A strong focus on data analytics and exceptional customer service is essential to success in this position.
Essential Duties
Set recruitment event strategy and priorities, including identifying target audiences, defining success metrics, and aligning events with institutional enrollment goals
Supervise and support a team, including two Coordinators of New Student and Community Relations and College and Career Coaches
Collaborate with the Director of Student Engagement Systems to inform communication strategies by providing programmatic priorities, recruitment timelines, audience insights, and content needs for prospective and new student outreach
Establish and sustain strategic partnerships with high schools, community organizations, and external stakeholders to advance institutional recruitment goals
Use recruitment and CRM data to evaluate outreach effectiveness, identify trends, and guide strategic decisions related to recruitment and engagement
Partner with the Marketing department by providing programmatic input to develop and produce recruitment materials
Oversee the College and Career Coach grant, ensuring compliance with grant guidelines, supervising program staff, and meeting performance measures
Maintain broad knowledge of academic programs, student life, financial aid, and support services to provide accurate information and appropriate referrals
Additional duties may be assigned as necessary to support the goals and objectives of the department and college
Rate of Pay Rate of pay: $58,757 annualized. Higher compensation may be considered based on qualifications directly related to position.
Application Deadline Completed applications received by April 10, 2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position.
Required Qualifications
Master’s degree from an accredited institution of higher education in higher education, sociology, public administration, or related field
At least two years of experience building and maintaining partnerships with schools, community organizations, or external stakeholders
At least one year of demonstrated experience supervising professional staff
Preferred Qualifications
At least two years of grant or complex program management experience
At least 5 years of demonstrated experience supervising professional staff
Knowledge, Skills, and Abilities
Strong data analysis skills with the ability to interpret trends and generate actionable insights
Excellent organizational and project management abilities
Effective written and verbal communication skills, with experience in public speaking and delivering presentations
Knowledge of student recruitment, enrollment, and retention strategies
Ability to build relationships and collaborate with diverse populations, including students, educators, and community partners
Creative problem‑solving and decision‑making skills
Ability to collaborate across departments with clearly defined roles and responsibilities
Ability to adapt to changing priorities and implement process improvements
Physical Demands and Work Environment The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is:
Frequently
Manipulate items with fingers, including keyboarding
Sitting
Standing
Walking
Constantly
Hearing
Repetitive motion
Talking
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, and/or visual inspection at distances close to the eyes.
Environmental Conditions The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required.
NWACC is an Equal Opportunity Employer, please see our EEO policy.
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As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.
NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.
Position Summary The Director of New Student Relations leads strategic outreach efforts to engage prospective, newly admitted, and continuing students. Reporting to the Dean of Community and Student Engagement, the Director uses recruitment data and insights to guide outreach strategies, manages campus recruitment events, and oversees high-impact outreach initiatives. This role collaborates with high schools and community partners, supervises a team of recruitment professionals, and ensures the successful execution of the College and Career Coach grant program. A strong focus on data analytics and exceptional customer service is essential to success in this position.
Essential Duties
Set recruitment event strategy and priorities, including identifying target audiences, defining success metrics, and aligning events with institutional enrollment goals
Supervise and support a team, including two Coordinators of New Student and Community Relations and College and Career Coaches
Collaborate with the Director of Student Engagement Systems to inform communication strategies by providing programmatic priorities, recruitment timelines, audience insights, and content needs for prospective and new student outreach
Establish and sustain strategic partnerships with high schools, community organizations, and external stakeholders to advance institutional recruitment goals
Use recruitment and CRM data to evaluate outreach effectiveness, identify trends, and guide strategic decisions related to recruitment and engagement
Partner with the Marketing department by providing programmatic input to develop and produce recruitment materials
Oversee the College and Career Coach grant, ensuring compliance with grant guidelines, supervising program staff, and meeting performance measures
Maintain broad knowledge of academic programs, student life, financial aid, and support services to provide accurate information and appropriate referrals
Additional duties may be assigned as necessary to support the goals and objectives of the department and college
Rate of Pay Rate of pay: $58,757 annualized. Higher compensation may be considered based on qualifications directly related to position.
Application Deadline Completed applications received by April 10, 2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position.
Required Qualifications
Master’s degree from an accredited institution of higher education in higher education, sociology, public administration, or related field
At least two years of experience building and maintaining partnerships with schools, community organizations, or external stakeholders
At least one year of demonstrated experience supervising professional staff
Preferred Qualifications
At least two years of grant or complex program management experience
At least 5 years of demonstrated experience supervising professional staff
Knowledge, Skills, and Abilities
Strong data analysis skills with the ability to interpret trends and generate actionable insights
Excellent organizational and project management abilities
Effective written and verbal communication skills, with experience in public speaking and delivering presentations
Knowledge of student recruitment, enrollment, and retention strategies
Ability to build relationships and collaborate with diverse populations, including students, educators, and community partners
Creative problem‑solving and decision‑making skills
Ability to collaborate across departments with clearly defined roles and responsibilities
Ability to adapt to changing priorities and implement process improvements
Physical Demands and Work Environment The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is:
Frequently
Manipulate items with fingers, including keyboarding
Sitting
Standing
Walking
Constantly
Hearing
Repetitive motion
Talking
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, and/or visual inspection at distances close to the eyes.
Environmental Conditions The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required.
NWACC is an Equal Opportunity Employer, please see our EEO policy.
#J-18808-Ljbffr