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Customer Relations Representative State Farm Agent Team Member

Jody Parker - State Farm Agent, Wichita, KS, United States


Customer Relations Representative - State Farm Agent Team Member Full time

At our agency, we invest in the success and well‑being of every team member. Our benefits package is designed to support financial stability, work–life balance, and long‑term career growth.

Performance-based commission structure

Paid Time Off (vacation, sick, and personal days)

Paid company holidays

Clear career advancement paths to support long-term growth

Role Description As a Customer Relations Representative with Jody Parker State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

Manage customer inquiries and resolve issues.

Maintain customer records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.

Qualifications

Communication and problem‑solving skills.

Experience in customer service preferred.

Ability to handle high‑stress situations calmly.

Competitive Compensation: $50,000 - $80,000 / year - includes salary, commissions and bonuses

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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