Commercial Lines Senior Account Manager
Acrisure, Florida, NY, United States
Acrisure is a global fintech leader with over 19,000 colleagues in more than 20 countries. We empower businesses and individuals with innovative insurance, reinsurance, benefits, cybersecurity, mortgage services, and more.
Job Summary Senior Account Manager – Large Real Estate/Condo team, Florida. This senior-level role is the primary point of contact for large and complex commercial accounts, providing daily service and support to clients and Account Executives.
Responsibilities
Day‑to‑day stewardship of a designated book of large commercial accounts, ensuring alignment with agency procedures and service standards.
Review and analyze policy audits, proactively addressing discrepancies with carriers and clients.
Maintain accuracy and completeness of all policy documents, endorsements, and binders, confirming coverage terms meet negotiated conditions.
Provide expert client support, responding promptly to inquiries and delivering proactive guidance to strengthen relationships.
Issue and manage certificates, endorsements, policies, ID cards, and other coverage documents, ensuring compliance and timely delivery.
Document all client activities and transactions in the agency management system (Applied EPIC), ensuring data integrity and audit readiness.
Utilize agency technology platforms and interface capabilities to enhance workflow efficiency and accuracy.
Act as a strategic partner to Producers and Account Executives, communicating key account developments and elevating risks or concerns to leadership.
Maintain deep expertise in commercial insurance coverages and policy language, advising on program structure, coverage adequacy, and emerging exposures.
Support continuous improvement initiatives, including workflow enhancement, training, and cross‑functional collaboration.
Perform additional duties and support other team members or functions as requested by leadership.
Requirements
5+ years of experience in the Real Estate/Condo market in Florida.
Active Commercial Lines Property & Casualty license.
Strong organizational skills with the ability to prioritize.
Proficiency in Microsoft Word, Outlook, and Excel.
Excellent verbal and written communication and interpersonal skills.
Mathematical skills for calculating discounts, interest, premiums, commissions, and percentages.
Reasoning skills to solve practical problems and interpret diverse instructions.
Experience with Applied Systems / EPIC is a plus.
Education / Experience
High School diploma required; Associate Degree or higher preferred.
Active Property & Casualty license required.
Completion of CIC, CPCU, or special training is a plus.
Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.
Employee Benefits
Physical Wellness: Comprehensive medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program; complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA); Flexible Spending Account (FSA); commuter benefits; employee discount programs.
Family Care: Paid maternity & paternity leave (including adoptive); legal plan options; pet insurance coverage.
…and so much more.
«This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.»
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post‑offer verification processes related to the role in accordance with applicable laws.
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Job Summary Senior Account Manager – Large Real Estate/Condo team, Florida. This senior-level role is the primary point of contact for large and complex commercial accounts, providing daily service and support to clients and Account Executives.
Responsibilities
Day‑to‑day stewardship of a designated book of large commercial accounts, ensuring alignment with agency procedures and service standards.
Review and analyze policy audits, proactively addressing discrepancies with carriers and clients.
Maintain accuracy and completeness of all policy documents, endorsements, and binders, confirming coverage terms meet negotiated conditions.
Provide expert client support, responding promptly to inquiries and delivering proactive guidance to strengthen relationships.
Issue and manage certificates, endorsements, policies, ID cards, and other coverage documents, ensuring compliance and timely delivery.
Document all client activities and transactions in the agency management system (Applied EPIC), ensuring data integrity and audit readiness.
Utilize agency technology platforms and interface capabilities to enhance workflow efficiency and accuracy.
Act as a strategic partner to Producers and Account Executives, communicating key account developments and elevating risks or concerns to leadership.
Maintain deep expertise in commercial insurance coverages and policy language, advising on program structure, coverage adequacy, and emerging exposures.
Support continuous improvement initiatives, including workflow enhancement, training, and cross‑functional collaboration.
Perform additional duties and support other team members or functions as requested by leadership.
Requirements
5+ years of experience in the Real Estate/Condo market in Florida.
Active Commercial Lines Property & Casualty license.
Strong organizational skills with the ability to prioritize.
Proficiency in Microsoft Word, Outlook, and Excel.
Excellent verbal and written communication and interpersonal skills.
Mathematical skills for calculating discounts, interest, premiums, commissions, and percentages.
Reasoning skills to solve practical problems and interpret diverse instructions.
Experience with Applied Systems / EPIC is a plus.
Education / Experience
High School diploma required; Associate Degree or higher preferred.
Active Property & Casualty license required.
Completion of CIC, CPCU, or special training is a plus.
Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.
Employee Benefits
Physical Wellness: Comprehensive medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program; complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA); Flexible Spending Account (FSA); commuter benefits; employee discount programs.
Family Care: Paid maternity & paternity leave (including adoptive); legal plan options; pet insurance coverage.
…and so much more.
«This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.»
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post‑offer verification processes related to the role in accordance with applicable laws.
#J-18808-Ljbffr