Technical Trainer
Gerber Collision & Glass, El Paso, TX, United States
WELCOME TO GERBER COLLISION & GLASS
Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description The job is responsible for delivering technical training programs, coaching repair center staff, especially technicians, and working to ensure that technicians have the knowledge and skills to repair vehicles properly and safely. The technical trainer also works with regional and market leadership to bring forward issues that may improve the technical capabilities and skills within the markets.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Deliver technical training, courses in the assigned area of responsibility, complete and retain all training documentation. Follow all company policies with regard to expense control and ensure proper maintenance of trainer’s tools and company assets.
Visit repair centers to assess technical capabilities, including individual technician’s knowledge, skills and abilities, through observation, experience, and dialogue.
Provide coaching to technicians regarding the application of technical skills and building efficiencies in the repair process. Work with technicians, repair center general managers, and market leaders to proactively recommend classes that can help technicians improve their knowledge and skills.
Monitor and coach for full compliance on our QC processes.
Assess the capabilities of the repair centers in the assigned area of responsibility to deliver complete and safe repairs by maintaining the proper repair tools and equipment. Provide documented feedback to the location, market and regional leadership when tools and equipment need to be upgraded or repaired.
Assist in the development of technician trainees by working at a fixed training center and/or working with technician trainees.
Develop and improve technical training clinics to teach repair skills. Work with the other technical trainers to ensure a consistent message is being delivered across the network of repair.
Stay current on the latest advancements in repair processes and techniques.
Perform program assessments, training, coaching.
Education And/or Experience Required
At least 5-7 years of industry experience.
At least 2 years of experience delivering training is preferred.
Completed course of studies at a post‑secondary school is preferred; must have a high school diploma or GED.
Applicable industry certifications.
Attend required continuing professional education.
Required Skills/Abilities
Strong verbal and written communication skills.
High level of independent planning and organizing work with minimal supervision.
Ability to communicate, motivate and cooperate with all levels of staff.
Knowledge of computer applications, including Internet, Google platform, and Microsoft Office applications.
Other Requirements
Must possess a valid driver’s license and be insurable under the company’s auto liability insurance policies.
Must be able to travel up to 30%-70% including some overnight travel.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short‑Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non‑Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or contract.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details Compensation: $85,000-$95,000
Supplemental Pay: Compensation is commensurate with skill, education and experience.
This position may also be eligible for bonus opportunities tied to individual or business initiatives.
#J-18808-Ljbffr
Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description The job is responsible for delivering technical training programs, coaching repair center staff, especially technicians, and working to ensure that technicians have the knowledge and skills to repair vehicles properly and safely. The technical trainer also works with regional and market leadership to bring forward issues that may improve the technical capabilities and skills within the markets.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Deliver technical training, courses in the assigned area of responsibility, complete and retain all training documentation. Follow all company policies with regard to expense control and ensure proper maintenance of trainer’s tools and company assets.
Visit repair centers to assess technical capabilities, including individual technician’s knowledge, skills and abilities, through observation, experience, and dialogue.
Provide coaching to technicians regarding the application of technical skills and building efficiencies in the repair process. Work with technicians, repair center general managers, and market leaders to proactively recommend classes that can help technicians improve their knowledge and skills.
Monitor and coach for full compliance on our QC processes.
Assess the capabilities of the repair centers in the assigned area of responsibility to deliver complete and safe repairs by maintaining the proper repair tools and equipment. Provide documented feedback to the location, market and regional leadership when tools and equipment need to be upgraded or repaired.
Assist in the development of technician trainees by working at a fixed training center and/or working with technician trainees.
Develop and improve technical training clinics to teach repair skills. Work with the other technical trainers to ensure a consistent message is being delivered across the network of repair.
Stay current on the latest advancements in repair processes and techniques.
Perform program assessments, training, coaching.
Education And/or Experience Required
At least 5-7 years of industry experience.
At least 2 years of experience delivering training is preferred.
Completed course of studies at a post‑secondary school is preferred; must have a high school diploma or GED.
Applicable industry certifications.
Attend required continuing professional education.
Required Skills/Abilities
Strong verbal and written communication skills.
High level of independent planning and organizing work with minimal supervision.
Ability to communicate, motivate and cooperate with all levels of staff.
Knowledge of computer applications, including Internet, Google platform, and Microsoft Office applications.
Other Requirements
Must possess a valid driver’s license and be insurable under the company’s auto liability insurance policies.
Must be able to travel up to 30%-70% including some overnight travel.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short‑Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non‑Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or contract.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details Compensation: $85,000-$95,000
Supplemental Pay: Compensation is commensurate with skill, education and experience.
This position may also be eligible for bonus opportunities tied to individual or business initiatives.
#J-18808-Ljbffr