Luxury Lifestyle Retail Director
Bluejack National, Granite Heights, WI, United States
Luxury Lifestyle Retail Director – Private Club
Department:
Retail
POSITION SUMMARY The
Luxury Lifestyle Retail Director
is responsible for curating and leading the retail sales vision across Bluejack’s luxury lifestyle retail outlets. This role shapes the
merchandise strategy, buying program, vendor partnerships, visual merchandising standards, and member retail experience
to ensure every retail environment reflects the elevated lifestyle of the Bluejack brand.
The Luxury Lifestyle Retail Director oversees the retail strategy and product assortment for Bluejack – including
The Sanctuary (Spa & Wellness) ,
The Fort (Children, Teens, Family Amenities) , Raquet Sports and the STPGA award winning
The Closet (Golf Pro Shop)
as well as other logo apparel and accessories. Each retail outlet must deliver a cohesive, elevated, and thoughtfully curated experience that aligns with the expectations of our members and guests.
Ideal Candidate Profile The ideal candidate for the Luxury Lifestyle Retail Director – Private Club role is a
luxury lifestyle merchant and hospitality-driven retail leader
who understands how retail can elevate the member experience within a private club environment. This individual combines
strong merchandising instincts, strategic buying expertise, and relationship-driven service
to curate retail experiences that feel personal, elevated, and distinctly Bluejack.
They are both
analytical and creative —able to interpret sales data and inventory performance while also identifying emerging brands, styling trends, and merchandising opportunities that resonate with a sophisticated membership base.
Understands luxury hospitality and service standards
Creates a welcoming and polished retail environment
Coaches team members on product knowledge and service
Integrates retail into club events, seasonal programming, and member experiences
Tailors merchandise strategies to each outlet
Comes from a luxury retail or high-end pro shop environments working with premium apparel or lifestyle retail brands/vendors such as the example Top Target brand list below
Stylish but approachable, highly organized and detail-oriented, entrepreneurial and creative, service-minded, financially disciplined and collaborative with other departments
ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following:
Lead the
overall retail vision and merchandise strategy
for The Closet, The Sanctuary, Racquet Sports and The Fort.
Curate assortments that reflect
luxury lifestyle trends, golf and racquet sports culture, wellness, and family experiences
consistent with the Bluejack brand.
Develop and implement
visual merchandising standards and seasonal presentations
that elevate the retail experience and maximize product storytelling.
Maintain thoughtful product flow and assortment balance across apparel, accessories, gifts, wellness products, and children’s merchandise.
Work collaboratively with the leaders of the different business units to develop a cohesive approach to the retail business of Bluejack.
Buying & Inventory Management
Lead all
merchandise buying and assortment planning
across retail outlets.
Analyze
sales trends, inventory levels, and member purchasing behaviors
to inform buying decisions.
Manage product lifecycle including
forecasting, purchasing, inventory control, markdown strategy, and replenishment .
Maintain appropriate inventory levels while maximizing
sell-through and retail profitability .
Vendor Partnerships & Brand Relationships
Establish and maintain strong
vendor relationships with premium and lifestyle brands .
Identify and introduce
new and emerging brands
that align with the Bluejack lifestyle.
Negotiate
pricing, terms, delivery schedules, and exclusivity opportunities
where appropriate.
Partner with brands on
special events, trunk shows, member experiences, and product launches .
Champion a culture of
luxury hospitality within retail environments , ensuring every member interaction reflects Bluejack’s service philosophy.
Develop and implement
clienteling strategies , including personalized product recommendations, member outreach and curated shopping experiences.
Partner with Golf, Racquet Sports, Wellness and Recreation teams to integrate retail into
member programming, events and seasonal activations .
Retail Operations
Maintain accurate
inventory tracking, reporting and retail analytics .
Oversee retail operational standards including
pricing, tagging, receiving, merchandising and product presentation .
Collaborate with department leaders to align retail offerings with
club programming and amenity experiences .
Monitor financial performance including
sales, margin and inventory turnover metrics .
Support and mentor retail associates to deliver
exceptional member service and product knowledge .
Foster a culture of
hospitality, ownership and accountability
within retail operations.
Participate in operational and leadership meetings as required.
Additional Responsibilities
Maintain organized purchasing records and vendor communications.
Assist with
special retail initiatives, seasonal programs and merchandising projects .
Perform other job-related duties or projects assigned by leadership.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
5+ years of retail leadership experience
in luxury lifestyle, hospitality, golf/racquet sports or premium retail environments.
Demonstrated experience in
merchandise buying, assortment planning and inventory management .
Strong understanding of
luxury merchandising, brand presentation and visual merchandising standards .
Proven ability to build and maintain
vendor and brand partnerships .
Experience developing
clientele relationships and personalised retail experiences .
Strong analytical skills with the ability to
interpret sales data and retail performance metrics .
Excellent organisational, verbal and written communication skills.
Proficiency with
Microsoft Office Suite (Excel, Outlook)
and retail POS or inventory systems.
Experience with
Northstar CMS or club management systems
preferred.
Ability to work
weekends, holidays and flexible schedules
as required by club operations.
EDUCATION
High school diploma or equivalent required.
Bachelor’s degree in Business, Merchandising, Retail Management, Fashion or related field preferred.
Experience in high‑end retail, private clubs, golf resorts or luxury hospitality environments strongly preferred.
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Retail
POSITION SUMMARY The
Luxury Lifestyle Retail Director
is responsible for curating and leading the retail sales vision across Bluejack’s luxury lifestyle retail outlets. This role shapes the
merchandise strategy, buying program, vendor partnerships, visual merchandising standards, and member retail experience
to ensure every retail environment reflects the elevated lifestyle of the Bluejack brand.
The Luxury Lifestyle Retail Director oversees the retail strategy and product assortment for Bluejack – including
The Sanctuary (Spa & Wellness) ,
The Fort (Children, Teens, Family Amenities) , Raquet Sports and the STPGA award winning
The Closet (Golf Pro Shop)
as well as other logo apparel and accessories. Each retail outlet must deliver a cohesive, elevated, and thoughtfully curated experience that aligns with the expectations of our members and guests.
Ideal Candidate Profile The ideal candidate for the Luxury Lifestyle Retail Director – Private Club role is a
luxury lifestyle merchant and hospitality-driven retail leader
who understands how retail can elevate the member experience within a private club environment. This individual combines
strong merchandising instincts, strategic buying expertise, and relationship-driven service
to curate retail experiences that feel personal, elevated, and distinctly Bluejack.
They are both
analytical and creative —able to interpret sales data and inventory performance while also identifying emerging brands, styling trends, and merchandising opportunities that resonate with a sophisticated membership base.
Understands luxury hospitality and service standards
Creates a welcoming and polished retail environment
Coaches team members on product knowledge and service
Integrates retail into club events, seasonal programming, and member experiences
Tailors merchandise strategies to each outlet
Comes from a luxury retail or high-end pro shop environments working with premium apparel or lifestyle retail brands/vendors such as the example Top Target brand list below
Stylish but approachable, highly organized and detail-oriented, entrepreneurial and creative, service-minded, financially disciplined and collaborative with other departments
ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following:
Lead the
overall retail vision and merchandise strategy
for The Closet, The Sanctuary, Racquet Sports and The Fort.
Curate assortments that reflect
luxury lifestyle trends, golf and racquet sports culture, wellness, and family experiences
consistent with the Bluejack brand.
Develop and implement
visual merchandising standards and seasonal presentations
that elevate the retail experience and maximize product storytelling.
Maintain thoughtful product flow and assortment balance across apparel, accessories, gifts, wellness products, and children’s merchandise.
Work collaboratively with the leaders of the different business units to develop a cohesive approach to the retail business of Bluejack.
Buying & Inventory Management
Lead all
merchandise buying and assortment planning
across retail outlets.
Analyze
sales trends, inventory levels, and member purchasing behaviors
to inform buying decisions.
Manage product lifecycle including
forecasting, purchasing, inventory control, markdown strategy, and replenishment .
Maintain appropriate inventory levels while maximizing
sell-through and retail profitability .
Vendor Partnerships & Brand Relationships
Establish and maintain strong
vendor relationships with premium and lifestyle brands .
Identify and introduce
new and emerging brands
that align with the Bluejack lifestyle.
Negotiate
pricing, terms, delivery schedules, and exclusivity opportunities
where appropriate.
Partner with brands on
special events, trunk shows, member experiences, and product launches .
Champion a culture of
luxury hospitality within retail environments , ensuring every member interaction reflects Bluejack’s service philosophy.
Develop and implement
clienteling strategies , including personalized product recommendations, member outreach and curated shopping experiences.
Partner with Golf, Racquet Sports, Wellness and Recreation teams to integrate retail into
member programming, events and seasonal activations .
Retail Operations
Maintain accurate
inventory tracking, reporting and retail analytics .
Oversee retail operational standards including
pricing, tagging, receiving, merchandising and product presentation .
Collaborate with department leaders to align retail offerings with
club programming and amenity experiences .
Monitor financial performance including
sales, margin and inventory turnover metrics .
Support and mentor retail associates to deliver
exceptional member service and product knowledge .
Foster a culture of
hospitality, ownership and accountability
within retail operations.
Participate in operational and leadership meetings as required.
Additional Responsibilities
Maintain organized purchasing records and vendor communications.
Assist with
special retail initiatives, seasonal programs and merchandising projects .
Perform other job-related duties or projects assigned by leadership.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
5+ years of retail leadership experience
in luxury lifestyle, hospitality, golf/racquet sports or premium retail environments.
Demonstrated experience in
merchandise buying, assortment planning and inventory management .
Strong understanding of
luxury merchandising, brand presentation and visual merchandising standards .
Proven ability to build and maintain
vendor and brand partnerships .
Experience developing
clientele relationships and personalised retail experiences .
Strong analytical skills with the ability to
interpret sales data and retail performance metrics .
Excellent organisational, verbal and written communication skills.
Proficiency with
Microsoft Office Suite (Excel, Outlook)
and retail POS or inventory systems.
Experience with
Northstar CMS or club management systems
preferred.
Ability to work
weekends, holidays and flexible schedules
as required by club operations.
EDUCATION
High school diploma or equivalent required.
Bachelor’s degree in Business, Merchandising, Retail Management, Fashion or related field preferred.
Experience in high‑end retail, private clubs, golf resorts or luxury hospitality environments strongly preferred.
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